| Author |
Message |
    
george H
Citizen
Username: Georgieboy
Post Number: 74
Registered: 8-2005
| | Posted on Thursday, December 22, 2005 - 4:23 pm: |     |
Last October, I responded to a flyer slipped in the N-R for a screening for aortic aneurisms. Because this problem runs in my family, I decided to take advantage of the program. The actual test required me to fast for 6 hours prior to the test, which was scheduled for early afternoon. They ran the different scans & informed me that there were no pressing emergencies for me to be concerned about & that the test results would be interpreted by a doctor & mailed to me within 21 days. Four weeks later, when i called to inquire about the results, I was told that they were lost in the mail & that I would have to go to Irvington to re-take the tests. The series of tests that I took cost $109. I declined their offer & asked for a refund of the fee, which I received in early December along with a letter apoligizing for the inconvenience & an assurance that this was not an indication of how they operated. IMHO, considering that I lost a day's work, not to mention the inconvenience of fasting, they should have offerd to re-test me at no charge. Has anyone else had any experience with this outfit? |
Tom Reingold
Supporter
Username: Noglider
Post Number: 11529
Registered: 1-2003
| | Posted on Thursday, December 22, 2005 - 5:14 pm: | |
No, but I think your response is reasonable. Makes you wonder, doesn't it? Maybe you should retake the test elsewhere. Ask your doctor or maybe a cardiologist.
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george H
Citizen
Username: Georgieboy
Post Number: 75
Registered: 8-2005
| | Posted on Thursday, December 22, 2005 - 5:26 pm: | |
Only problem is that the same tests would cost alot more[even with insurance]which is what made Lifeline so attractive.They seemed to have found a nice little health care niche.I'm just disappointed they lost my results. |
greenetree
Supporter
Username: Greenetree
Post Number: 6417
Registered: 5-2001
| | Posted on Thursday, December 22, 2005 - 8:49 pm: | |
George - not to be overly dramatic, but if your are at risk from family history, get the test.
My mother, a heavy smoker, didn't have a routine chest x-ray for several years because insurance didn't cover it. We've been dealing with her lung cancer for close to a year.
It wasn't worth saving $300. |
johnny
Citizen
Username: Johnny
Post Number: 1508
Registered: 5-2001
| | Posted on Thursday, December 22, 2005 - 11:05 pm: | |
When something seems suprisingly inexpensive, it usually is for a reason. In this case it was their inept handling of the results.
I agree with greenetree. If it really is a serious risk, spend the extra money and get the test. It may be the best investment you ever made. |
george H
Citizen
Username: Georgieboy
Post Number: 78
Registered: 8-2005
| | Posted on Wednesday, December 28, 2005 - 8:48 am: | |
I finally spoke with someone at lifeline today,and they agreed to re-schedule me for the tests on Jan.31 at no charge.I can now say that they handled this matter in a satisfactory manner and would suggest that anyone with a family history or concerns,take advantage of this service.The next screening is Jan.31 at Winchester Gardens.Appts.are needed and can be made at 1-800-449-2389. |
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