| Author |
Message |
    
TomR
Citizen
Username: Tomr
Post Number: 1071
Registered: 6-2001
| | Posted on Sunday, April 30, 2006 - 4:30 pm: | 
|
So there I am this morning reading the paper and sucking down the recommended dosage of caffine, and BAM!, one of the kitchen windows shatters.
Question 1: Where can I get a replacement panel for an Anderson double glazed window?
Question 2: I think I've figured out how to pull the old double glazed pane, but are there any goblins awaiting me when I actually do the replacement? I'm planning on a heat gun to losen the sealant, which I presume is butyl (sp).
Question 3: What, if any, is the typical warranty for this type of window? There was no baseball, or other similar object involved. The inner pane just shattered. Weird, eh?
Thanks for any help.
TomR |
george H
Citizen
Username: Georgieboy
Post Number: 179
Registered: 8-2005
| | Posted on Sunday, April 30, 2006 - 5:19 pm: |
|
For starters,what type of window is it? Dbl. hung,casement,awning,slider? When one of my sashs on a slider on my sunporch shattered[outside only],I took down the #'s in the lower right hand corner[above the Anderson symbol],called my window supply co.,and had a replacement sash in two days.I had to replace a dbl.hung sash for a customer and following the same procedure as outlined above,had a sash in a couple of days.Neither time was I charged for it which leads me to believe that the warranty is lifetime and transferable.If you want to p.l.me,I can maybe steer you down the right road. |
kmk
Supporter
Username: Kmk
Post Number: 1212
Registered: 5-2001
| | Posted on Sunday, April 30, 2006 - 5:26 pm: |
|
Was the morning sun shining directly on the window?
Sometimes they shatter if a dark curtain is on the inside of the house and the coolish air is on the outside. The heat builds up and the differance of the temperatures cause it to shatter.
(Ever pour room temp water in a pyrex dish straight from the oven? Same thing happpens...I know both from experience unfortunately!) |
TomR
Citizen
Username: Tomr
Post Number: 1072
Registered: 6-2001
| | Posted on Sunday, April 30, 2006 - 6:28 pm: |
|
George,
Thanks for the help. I look forward to speaking with you.
kmk,
The windows face Southwest so the sun doesn't hit them directly until mid-afternoon. We have shears on the windows so the dark curtain theory doesn't work either.
Maybe it was just time for the next thing to go wrong.
Home ownership; the never ending hobby.
TomR |
Psychomom
Citizen
Username: Psychomom
Post Number: 119
Registered: 5-2005
| | Posted on Wednesday, May 3, 2006 - 5:46 pm: |
|
Dubin Glass on Stuyvesant Avenue (I think it's in Union but could be Irvington too, it's right near the border. )may be able to help you. |
TomR
Citizen
Username: Tomr
Post Number: 1081
Registered: 6-2001
| | Posted on Wednesday, May 3, 2006 - 8:34 pm: |
|
Psychomom,
Thanks for the suggestion, but the problem is being addressed, thanks to the assistance of george H.
If anybody thinks they may ever need the assistance of a carpenter/contractor (that's all of us) put this guy on your list.
Thanks again Psychomom. By the way, what do your kids call you?
TomR |
TomR
Citizen
Username: Tomr
Post Number: 1090
Registered: 6-2001
| | Posted on Sunday, May 7, 2006 - 5:23 pm: |
|
So there I am this morning reading the paper and sucking down the recommended dosage of caffine, and BAM! I look at my broken window.
The replacement window came in thursday and I got it primed but waited until I had plenty of time to put it in, figuring something will go wrong.
Nothing did, and it took less than an hour. Great instructions came with the window from Anderson. One caveat. If you have to replace one of these windows, which come with temporary plastic inserts to help with reinstallation of the jamb liner; put them in BEFORE mounting the window in the frame.
Ain't it great when everything goes right.
In getting this all worked out, I had the opportunity to see some of George's work. If I were hiring a carpenter, particularly with respect to finish work, I would definitely give him a call.
So, in closing, does anybody have a dumpster where I can throw the old broken sash?
TomR |
|
Closed: New threads not accepted on this page