| Author |
Message |
    
connied76
Citizen
Username: Connied76
Post Number: 35
Registered: 1-2004
| | Posted on Wednesday, June 21, 2006 - 7:51 pm: | 
|
I remember a post about this a while back but try as I might I can't find it. We used John from True Thermal 2 yrs ago to replace the windows of the upper 2 floors of our home. Overall, for the price, I am pretty happy but two locking mechanisms have broken. How do I contact the manufacturer now that John is no longer in business? |
Sherri De Rose
Citizen
Username: Honeydo
Post Number: 284
Registered: 11-2005
| | Posted on Thursday, June 22, 2006 - 6:56 am: |
|
You can "google" Thermal Industries and you will find their web site. If you see my previous thread on the window situation, you will find I spent 2 years in Thermal Window hell. Give me a call 973.763.4726. |
connied76
Citizen
Username: Connied76
Post Number: 37
Registered: 1-2004
| | Posted on Thursday, June 22, 2006 - 5:15 pm: |
|
So Thermal Industries is the manufactruer of these windows? I thought it was different name based out of NJ? Sorry but I don't want to convey a negative experience. John was great and the windows were installed very well and look really nice (as nice as vinyl can look, I suppose). The cost was literally 20% of what Pella estimated- I know these windows aren't Pella quality and I don't expect them to be for what I paid. I just need a few locks fixed. |
Lizziecat
Citizen
Username: Lizziecat
Post Number: 1290
Registered: 5-2003
| | Posted on Thursday, June 22, 2006 - 9:13 pm: |
|
John installed Tru Thermals for us. We've had them for several years now, with no problems. We love them. I'm just sorry that John is no longer in business. |
tupperjo
Citizen
Username: Tupperjo
Post Number: 180
Registered: 5-2001
| | Posted on Friday, June 23, 2006 - 1:11 pm: |
|
Here is the information you requested. The company name is Royal Prime and are located in Elizabeth, NJ. They have a website. Just google Royal Prime, or just call them. The number is below.
Experience the Royal Prime Quality!
CALL US TODAY: 1-800-354-7676
We service New Jersey, New York, Pennsylvania
It is a shame that John's not in business anymore. I really liked John and chose to go with him even though he told me about going out of business. Everything is fine, but he never finished my attic window with the trim. His brother as well as his friend who was helping him install the windows, didn't like heights. We are still after him to do it. We have the trim. Otherwise, everything else has been fine so far.
|
jewel nile
Citizen
Username: Jerseybound
Post Number: 1
Registered: 6-2006
| | Posted on Monday, June 26, 2006 - 7:19 pm: |
|
Is true thermal out of business completely. I heard some good things about them from some friends and sure could use them. Is John with another company |
tupperjo
Citizen
Username: Tupperjo
Post Number: 183
Registered: 5-2001
| | Posted on Monday, June 26, 2006 - 10:22 pm: |
|
Jewel, no right now John in out of the window business. He's hoping to get back once all the dust settles. It's a shame, he's a really nice guy and what happened to him shouldn't of. Will let you know if I hear he's back in business. |
Closed: New threads not accepted on this page