| Author |
Message |
    
amandacat
Citizen
Username: Amandacat
Post Number: 1051
Registered: 8-2001
| | Posted on Friday, March 17, 2006 - 2:18 pm: | 
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Why am I not receiving emails my mother sends to me?
This is true both for messages that are sent only to me, and those on which I am just one of several recipients; the others get her message, but I don't. She's tried addressing emails to me via her address book, and typing my address in directly, neither worked. She swears she's using the right address, and the emails she tries to send to me do not get returned to her.
FYI, she has an @aol.com address, I have an @netscape.net address, and as far as I know I don't have any filters or blocks set to screen her out.
Oh, and this is weird; I had her send one of the messages to my husband (who also has an @netscape.net address) instead, and he didn't get it either! WTF????? |
Zoesky1
Citizen
Username: Zoesky1
Post Number: 1411
Registered: 6-2003
| | Posted on Friday, March 17, 2006 - 3:25 pm: |
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Are you SURE you don't have a junk mail filter set up? Some internet providers offer them without telling you they're there, and they can be hypersensitive. You might search harder for a junk mail filter on your account. |
campbell29
Citizen
Username: Campbell29
Post Number: 379
Registered: 4-2002
| | Posted on Friday, March 17, 2006 - 3:25 pm: |
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sometimes netscape and aol don't communicate well. When I try to send my sister a mail from netscape to aol - I often get a message that says "this sender has blocked mail from your address" even though she hasn't. When I use her computer at her house, I often can't sign onto my netscape account.
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O'Dave
Supporter
Username: Dave
Post Number: 8914
Registered: 4-1997
| | Posted on Friday, March 17, 2006 - 4:59 pm: |
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Also note: AOL owns Netscape |
Joan
Supporter
Username: Joancrystal
Post Number: 7132
Registered: 5-2001
| | Posted on Friday, March 17, 2006 - 8:32 pm: |
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Do you check your spam folder regularly? Your e-mails from your mother just might be in there, especially if they are longer than average, have unusual titles, and/or have multiple attachments. |
amandacat
Citizen
Username: Amandacat
Post Number: 1052
Registered: 8-2001
| | Posted on Friday, March 17, 2006 - 9:25 pm: |
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You know what? I just checked my spam folder (didn't even know I HAD a spam folder) and indeed my mom's emails were in there! Now I'm really confused! Does anyone know how to fix things so this doesn't happen in the future? The Netscape Mail help page doesn't mention anything about spam filters . . . |
Just The Aunt
Supporter
Username: Auntof13
Post Number: 4387
Registered: 1-2004
| | Posted on Friday, March 17, 2006 - 11:47 pm: |
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amandacat-
Try this - go to the upper left corner above the little mailbox and left click. Choose 'mail controls.' You can change your setting here. See if this helps.
If not, you might want to repost this in the Tech Section. Good luck. |
Just The Aunt
Supporter
Username: Auntof13
Post Number: 4388
Registered: 1-2004
| | Posted on Saturday, March 18, 2006 - 12:11 am: |
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amanda-
Nevermind what I said in my last post. I thought you had the AOL account. Try this instead.
At the Netscape Screen choose 'Mail.' On the next screen in the upper right hand corner choose 'Settings.'You should get the following screen
from that screen choose the 'Spam Control' option.
You should now have this screen
Make your changes. Hopefully this works. |
aquaman
Supporter
Username: Aquaman
Post Number: 775
Registered: 8-2001
| | Posted on Saturday, March 18, 2006 - 12:25 am: |
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I had the same problem re: lost e-mails from Mom.
Mom changed her subject heading from "Viaaagra...pla taung nyung Vioooxx...seXXXy" to "FW FW FW cats are like thermostats"
Dunno why, but it worked for us.
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amandacat
Citizen
Username: Amandacat
Post Number: 1053
Registered: 8-2001
| | Posted on Saturday, March 18, 2006 - 1:03 pm: |
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Yes, JTA, it worked! The way I usually view my email (not throuugh the Netscape home page) there is no way to change spam settings, but the method you showed me works perfect. Thanks!!!
Aquaman, the funny thing is my mom almost never sends me emails about Viagra and Vioxx; she only writes about penis enlargement and important business opportunities in Nigeria. I just can't figure out why the spam filters were flagging her. . . . |
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