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jab
Citizen
Username: Jab
Post Number: 553
Registered: 3-2003
| | Posted on Tuesday, April 25, 2006 - 9:16 pm: | 
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Our new dining room set was just delivered on Saturday and it seems that 6 of the 8 chairs do not sit flat on the floor (though one somebody is sitting they do not move). Should I complain or accept the delivery guy's explanation that its par for the course, because old houses have uneven floors? I have to call to complain anyway, because there is a minor scratch on the table that the delivery guy said we needed to call the store about. |
Bailey
Citizen
Username: Baileymac
Post Number: 264
Registered: 3-2005
| | Posted on Tuesday, April 25, 2006 - 9:26 pm: |
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your kitchen countertop should be flat (especially if it's stone).. place each chair on the countertop and see if it wiggles.
if they aren't even, there's a chance that stress on some of the wood joints may cause them to come apart.
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Morrisa da Silva
Citizen
Username: Mod
Post Number: 438
Registered: 12-2003
| | Posted on Tuesday, April 25, 2006 - 9:28 pm: |
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did your old chairs sit flat? Do you intend to put pads on the bottom of the chairs to avoid scratching the floors? Is the issue noticeable - meaning does the set look crooked or cock-eyed?
I think you should complain if it bothers you. As far as the minor scratch they will problably send someone out to touch it up so perhaps they can address the chair issue as well. If you say nothing and it continues to irk you, you will be miserable. |
jab
Citizen
Username: Jab
Post Number: 554
Registered: 3-2003
| | Posted on Tuesday, April 25, 2006 - 9:42 pm: |
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The old chairs were so wobbly (loose joints) that I don't think anybody could have noticed if they were uneven. The chair legs have something other than wood on the bottom to prevent scratching if you slide the chair back, but it is fairly hard and not conforming. The delivery people suggested adding felt pads to compensate for uneven floors. I have to call about the table anyway, so I will mention the chairs, but am first trying to figure out whether I should be satisfied if I am again told that the floors are uneven. The counter idea is interesting. I think that I'll try to find one of those liquid levels first to see if the counter is in fact even. |
greenetree
Supporter
Username: Greenetree
Post Number: 7417
Registered: 5-2001
| | Posted on Tuesday, April 25, 2006 - 10:18 pm: |
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Put a level on the floor and see if it's level. Why should they tell you whether or not your floor is level? Unless they have a psychic master carpenter answering the phone, in which case you are screwed. |
Bob K
Supporter
Username: Bobk
Post Number: 11318
Registered: 5-2001
| | Posted on Wednesday, April 26, 2006 - 8:26 am: |
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It really doesn't matter if the counter is level or not, only that it is a flat surface. A lot of floors in old houses show settling and aren't all that even. |
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