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g and d
Citizen
Username: Bkrefugee

Post Number: 17
Registered: 9-2005
Posted on Friday, May 12, 2006 - 3:56 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Had a guy come out to inspect and sweep our chimney. He informed us that our terra cotta (sp?) liner had shifted and we would need to have a stainless steel liner installed for the discounted price of $1,600+ (if we agreed to have it done right away; otherwise it would be an additional $800). How do I know if this is indeed the case? Can anyone recommend someone to call for a second opinion (our first est. was from America's Finest Chimney). Thanks!
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emmie
Supporter
Username: Emmie

Post Number: 744
Registered: 3-2002


Posted on Friday, May 12, 2006 - 4:02 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I would get a second opinion, this happened to me once and I was told by Top Hat and Tails Chimney Cleaners that I did not need one. Check out the "Home Fix It Thread" for his number.
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gettinoffadaroof
Citizen
Username: Upondaroof

Post Number: 699
Registered: 4-2003
Posted on Friday, May 12, 2006 - 4:09 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Chimney scams are one of the biggest headaches for homeowners. It's a part of the house that you're probably not going to physically inspect yourself, so you're at their mercy. You have to know that anyone who is going to discount a job by 1/3 is pulling your leg. Call another contractor in to look at it , but don't let on about the first guy and see where that goes. There is a company being recomended in Home Repair today.
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BGS
Supporter
Username: Bgs

Post Number: 991
Registered: 10-2003
Posted on Friday, May 12, 2006 - 4:13 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Someone told us exactly the same thing...got another opinion and we actually did need the liner but not for nearly what guy # 1 told us it was going to cost...
Surely get a second opinion.
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Handygirl
Citizen
Username: Handygirl

Post Number: 703
Registered: 2-2004
Posted on Friday, May 12, 2006 - 5:19 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Any company that would use those tactics with you doesn't deserve your business whether you need the work done or not. Get a second opinion for sure.
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cody
Citizen
Username: Cody

Post Number: 1004
Registered: 5-2001
Posted on Friday, May 12, 2006 - 5:41 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

This has happened once or twice. All of these companies sound pretty much the same, so I'm not sure which was the one that tried the scare tactics (it was NOT Top Hat and Tails). I had the chimney checked out by another firm and they felt it was just fine. The last time I had it cleaned I told them upfront not to try and tell me it needed a new liner, just to clean it. It was the quickest, most cursory cleaning I've ever seen.

Left a bad taste in my mouth. I need to find a reputable company for chimney cleaning that I can trust. Whoever was the problem one was one of the cold-canvassing callers that get you via the phone.
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mb3303
Citizen
Username: Mb3303

Post Number: 151
Registered: 2-2002
Posted on Saturday, May 13, 2006 - 5:20 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I use Top Hat and Tails, too, and they seem trustworthy. I'd try them for a 2nd opinion.
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taam
Citizen
Username: Taam

Post Number: 184
Registered: 1-2006
Posted on Saturday, May 13, 2006 - 6:04 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

908-756-1807 village sweep

honest, competent & reliable.
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Calliope
Citizen
Username: Calliope

Post Number: 202
Registered: 3-2006


Posted on Saturday, May 13, 2006 - 7:13 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I second the Village Sweep. David and Tess are charming, rates are reasonable and the workers are efficient, clean and respectful of hardwood floors and carpets.
Calli
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1-2many
Supporter
Username: Wbg69

Post Number: 946
Registered: 6-2002
Posted on Tuesday, May 16, 2006 - 10:53 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

G and D - did you recently buy your home? this is a scam that targets the new owners of a home. they'll call you and tell you the prior owners used them, it's time for a cleaning and inspection, yada yada yada. then when you take the bait and they come out, they give you this schpiel, and it inevitably includes the "do it right now" (before you can figure out I'm a con artist) line. do NOT have these people do this "work". it is almost surely a scam. if you have any worries, get another opinion by a recommended company.
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Jersey girl
Citizen
Username: Critterlover

Post Number: 30
Registered: 2-2004
Posted on Wednesday, May 17, 2006 - 3:03 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I called Village Sweep tonight and was told they do not service the So Orange area. The man with whom I spoke asked where I got his name. Even though he was very polite, it felt weird to be asked that question.

I asked him for a recommendation and he gave the me name of Bob Harris, and Top Hat and Tails. Bob H is apparently very involved in the trade association, actively participates on their board. Good to know Top Hat is legit, after dealing with cold callers trying to sell me a bill of goods.

Jersey girl
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sac
Supporter
Username: Sac

Post Number: 3447
Registered: 5-2001
Posted on Wednesday, May 17, 2006 - 6:22 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Another reputable company (that I found via MOL) is Chimneys Unlimited. I'm not finding their phone number right now, but I'll try to track it down.
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dOd
Citizen
Username: Dod

Post Number: 76
Registered: 5-2004
Posted on Wednesday, May 17, 2006 - 8:50 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Huge scam. My wife was taken, but fortunately it didn't cost us anything as we stopped payment on the cheque, then tracked them down in LI and threatened to sue.

Use someone from here...

http://www.newjerseychimneysweepguild.com/

Bob Harris is good and fair.

Good luck,

dOd
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DRJ
Citizen
Username: Alaska

Post Number: 73
Registered: 9-2005
Posted on Wednesday, May 17, 2006 - 9:14 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Definitely go with Bob Harris. We have been using him to clean and inspect our chimney for several years.
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cmontyburns
Citizen
Username: Cmontyburns

Post Number: 1833
Registered: 12-2003


Posted on Wednesday, May 17, 2006 - 10:49 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Another plug for Top Hat & Tails. Honest, excellent work.
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greenetree
Supporter
Username: Greenetree

Post Number: 7693
Registered: 5-2001


Posted on Wednesday, May 17, 2006 - 10:59 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Bob did our new chimney liner after Maplewood Fire Department pulled the terra cotta tiles of the old one out of our furnace.

Ours is an odd size (of course) and what impressed me is that he spent several days working with other Pros (including Pierson Oil who was not, at the time, our oil company) figuring out the least expensive way to resolve the issue.

Bob rocks. And, he is a former school teacher, so if you have a kid sitting around, struggling with homework, he'll stop to help them figure it out. He did this for a kid we were babysitting. He's a very good and patient teacher. He's also a jazz musician. None of this matters, but he's a really interesting guy on top of everything else.

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