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Suzanne Ng
Citizen
Username: Suzanneng

Post Number: 619
Registered: 3-2002
Posted on Tuesday, February 7, 2006 - 8:05 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Trying to save a Word document (at work) , but I get a "cannot save due to file permission error". It was after 4 pm, so my tech support was not available.

Did some poking around, using google, and came up with a site that seems to refer to trying to save to a disk, rather than the hard drive... or in my case, the server ( I think) . (that the problem is the file size, in my case it is only a 2-3 page text file)

The computer asked if I wanted to retry the save, and tried to create a temporary file, but that wouldn't save either. I ended up copying the document and emailing it to myself at home... where I will save it and send it back to myself in the AM.

I'm using a Dell Optiplex machine, with Windows 2000 ( I think, could be XP). We are not supposed to save to the HD, but rather to some X drive (or Q drive, or something) .

Can anyone help me figure out why this is happening and what I can do to prevent it again?? It always seems to happen at inopportune moments.

THANKS!
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Dave
Supporter
Username: Dave

Post Number: 8554
Registered: 4-1997


Posted on Tuesday, February 7, 2006 - 8:22 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Did you try saving under a different file name? If someone else had a doc with same title that would create a permission error, I think.
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bets
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Username: Bets

Post Number: 22746
Registered: 6-2001


Posted on Tuesday, February 7, 2006 - 8:42 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Or you may have lost your connection to the network drive - did you try saving it to the hard drive?
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Suzanne Ng
Citizen
Username: Suzanneng

Post Number: 621
Registered: 3-2002
Posted on Wednesday, February 8, 2006 - 7:40 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

We can't save to the hard drive (at least I can't figure out how!)... and I did try changing the name of the file... We'll see if tech support responds to my phone call. Thanks!
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Tom Reingold
Supporter
Username: Noglider

Post Number: 12388
Registered: 1-2003


Posted on Wednesday, February 8, 2006 - 3:18 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

What is the name of the file? It may not contain a slash or backslash.

Try saving it in C:\TEMP if it exists.
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Suzanne Ng
Citizen
Username: Suzanneng

Post Number: 622
Registered: 3-2002
Posted on Wednesday, February 8, 2006 - 8:10 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Tom - Is a dash in the file name okay? It was "Scholastic Books - January 2006"
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Tom Reingold
Supporter
Username: Noglider

Post Number: 12400
Registered: 1-2003


Posted on Thursday, February 9, 2006 - 7:35 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Yes, that's fine.

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