| Author |
Message |
    
Smarty Jones
Citizen
Username: Birdstone
Post Number: 453
Registered: 10-2005
| | Posted on Tuesday, March 14, 2006 - 1:36 pm: | 
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My newish iPod refuses to give me an on-screen. It blinks briefly when I plug it into the computer/power, but thats it. There's no reset button on this, so I'm not sure what I can do? |
Jim Murphy
Citizen
Username: Jimmurphy
Post Number: 259
Registered: 5-2001
| | Posted on Tuesday, March 14, 2006 - 1:43 pm: |
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I don't have a specific solution, bit if "newish" is less than a year old, you can bring it to the Apple store at the Short Hills Mall, and if they can't fix it, they'll give you a new one. |
Jim Murphy
Citizen
Username: Jimmurphy
Post Number: 260
Registered: 5-2001
| | Posted on Tuesday, March 14, 2006 - 1:44 pm: |
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BTW - Be sure to make an appointment. |
spol
Citizen
Username: Spol
Post Number: 15
Registered: 10-2005
| | Posted on Tuesday, March 14, 2006 - 2:24 pm: |
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Sometimes they freeze....to "reset" you should hold down the center button and the menu button at the same time for about 10 seconds. If that doesn't work, then I would suggest taking it to the Apple store, but mine has frozen at least twice and both times the reset has worked. |
Project 37
Citizen
Username: Project37
Post Number: 11
Registered: 3-2006
| | Posted on Tuesday, March 14, 2006 - 2:40 pm: |
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In my experience, the Apple Store is a NIGHTMARE to deal with. You can only make repair appointments through their website, and even then, you can't pick the general time that you'd be available - you have to go by their schedule. Even then, you can expect to wait well past the designated appointment. Only ProCare members can choose their time, which is obnoxious.
I bought the AppleCare extension (different from ProCare) for my iPod. When it dies, they'll send you a DHL mailing kit, you pack it up and drop it off, and get a new (refurbished) model in a few days. Unfortunately, you lose your data in the process  I quickly learned to have everything backed up on my home machine. I've owned an iPod 20GB since 2003 and am already on my 5th replacement.
Hopefully the reset option works. Good luck!
-Brian |
Smarty Jones
Citizen
Username: Birdstone
Post Number: 455
Registered: 10-2005
| | Posted on Tuesday, March 14, 2006 - 4:23 pm: |
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thanks. NO luck on reset. will brave the store |
dave23
Citizen
Username: Dave23
Post Number: 1481
Registered: 5-2001
| | Posted on Tuesday, March 14, 2006 - 4:36 pm: |
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Smarty,
Make sure you make an appointment online first. |
Duder
Citizen
Username: El_duderino
Post Number: 949
Registered: 2-2004
| | Posted on Tuesday, March 14, 2006 - 4:41 pm: |
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Smarty,
Try plugging it into the white a/c adapter that came in the iPod box and then plug it directly into an outlet. Let it charge for a few, and then try and turn it on. |
\2{Monster}
Supporter
Username: Monster
Post Number: 2494
Registered: 7-2002
| | Posted on Tuesday, March 14, 2006 - 7:10 pm: |
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I've never had a problem being seen at the Genius Bar in the Apple Store at the Mall At Short Hills, I've never bothered making an appointment online, I just get there first thing in the morning, and make an appointment on any Computer in the store, I don't generally have to wait too long, especially that early in the morning and seeing has how a lot of people don't show up for their appointments.
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