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Message |
    
Shanabana
Citizen
Username: Shanabana
Post Number: 636
Registered: 10-2005
| | Posted on Tuesday, June 27, 2006 - 3:23 pm: | 
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I can use the fingerpad mouse and click, but the keys have absolutely no effect, except the ESC key, which does put the thing into hibernate.
I need my laptop!!! |
Monster©
Supporter
Username: Monster
Post Number: 3807
Registered: 7-2002
| | Posted on Tuesday, June 27, 2006 - 4:13 pm: |
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did you restart?
What happens on restart?
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Shanabana
Citizen
Username: Shanabana
Post Number: 637
Registered: 10-2005
| | Posted on Tuesday, June 27, 2006 - 6:05 pm: |
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Same thing. I managed to type a z into the browser, but then it froze up again. It's also making so tiny crackling noises, like little insects having swordfights. Kinda like the guy in your new avatar. Luckily for work tonight I only need the mouse pad! |
Glock 17
Citizen
Username: Glock17
Post Number: 1271
Registered: 7-2005
| | Posted on Tuesday, June 27, 2006 - 6:30 pm: |
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Sounds like a hardware problem..a serious one...discontinue use of it immediately...and take it to a service center.
those crackling noises could be electrical problems or your motherboard frying..which would be an electrical problem...do not...use |
Monster©
Supporter
Username: Monster
Post Number: 3826
Registered: 7-2002
| | Posted on Tuesday, June 27, 2006 - 7:23 pm: |
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as glock said, crackling isn't good.
there used to a virus out there that disabled the keyboard, but I doubt if that's it. |
Shanabana
Citizen
Username: Shanabana
Post Number: 638
Registered: 10-2005
| | Posted on Tuesday, June 27, 2006 - 7:31 pm: |
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I can't not use it--I have a slide presentation. ••••. |
Glock 17
Citizen
Username: Glock17
Post Number: 1276
Registered: 7-2005
| | Posted on Tuesday, June 27, 2006 - 7:51 pm: |
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I'd get it off of there quick. And all the rest of your data if you can. |
Monster©
Supporter
Username: Monster
Post Number: 3830
Registered: 7-2002
| | Posted on Tuesday, June 27, 2006 - 7:56 pm: |
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OH-NO!
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Shanabana
Citizen
Username: Shanabana
Post Number: 640
Registered: 10-2005
| | Posted on Tuesday, June 27, 2006 - 8:51 pm: |
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Thanks yous twos. Know of any good service places? |
Glock 17
Citizen
Username: Glock17
Post Number: 1277
Registered: 7-2005
| | Posted on Tuesday, June 27, 2006 - 9:05 pm: |
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NOT the one in town. All I know of is mailing it to the manufacturer. (we are too tech-adept in this house to really need service...i dont know of any other than that.) |
Monster©
Supporter
Username: Monster
Post Number: 3833
Registered: 7-2002
| | Posted on Tuesday, June 27, 2006 - 9:39 pm: |
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too tech adept, so you will troubleshoot her laptop down to the chip, diode, capacitor, transistor, blown wire tracing (for whatever reason), and then replace it if needed, desoldering and soldering the replacement part/parts (making sure you use the appropriate heat sink device of course)?
Of course most people don't do that, they just narrow it down to the largest part and then replace as needed.
I have no personal experience with anyone in the area besides myself, but it sounds like you may need to take it somewhere where they can at least try another keyboard to see if that is the only problem, unless of course it's under warranty, then contact the company or manufacturer you purchased it through or have the warranty from.
I have heard good things about TanMax (I think that's right) over on Springfield, if you would like me to take a look at it for you feel free to shoot me a PM .
Of course if you need it for tomorrow I guess it won;t do you any good though, do you have a USB keyboard, you could always take a chance and try connecting it to the laptop and using it tomorrow, but I wouldn't, I would use it while you can now and copy the relevant files off of the laptop (& backup everything else), and see about borrowing another laptop tomorrow, or worst case a desktop. |
optimyst
Citizen
Username: Optimyst
Post Number: 161
Registered: 6-2001
| | Posted on Tuesday, June 27, 2006 - 9:57 pm: |
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Dean Clarke of Concerto Networks is wonderful !
He is right in Maplewood, comes to your home and is professional and really nice to deal with.
His number is: 862-205-9149 |
Glock 17
Citizen
Username: Glock17
Post Number: 1279
Registered: 7-2005
| | Posted on Wednesday, June 28, 2006 - 1:40 am: |
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roflcakes, Monster. Be sure to hit switches 1, 3, and 8. But yea, generally when something gets fried we know what went wrong and how to fix and/or replace it.. |
Shanabana
Citizen
Username: Shanabana
Post Number: 642
Registered: 10-2005
| | Posted on Wednesday, June 28, 2006 - 10:44 pm: |
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I can always revert to slide projectors and "pulling slides" before class.
Monster, I;m curious, about that old virus that kills the keyboard, why don't you think that's what happened?
I don't understand why the escape key would work if the rest of the thing is fried.
It may very well be under warranty. Too bad I never finished unpacking my file boxes when we moved here. Still, Dell may know if I call them.
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Monster©
Supporter
Username: Monster
Post Number: 3858
Registered: 7-2002
| | Posted on Wednesday, June 28, 2006 - 11:54 pm: |
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Slide Projectors > how retro
old virus > if you have any type of virus protection and it is up to date I would imagine the definitions for it are included, an/or the exploit for it has been fixed by now, this was several years ago.
Escape Key > It is most possible that the escape key could be the only working key you rightous babe you. For example, on a spare (family/guest) iBook I have, the ribbon cable leading from the keyboard to the connector for the computer has a blown wire tracing in it, this is stopping the spacebar, contol, and fn keys from working.
Under warranty > Dell can definitely tell you if it's still under warranty.
Question > Are you sure nothing got spilled on your laptop's keyboard, that's what happened to mine. |
Shanabana
Citizen
Username: Shanabana
Post Number: 644
Registered: 10-2005
| | Posted on Thursday, June 29, 2006 - 10:00 am: |
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Spilled...though the odds of things getting spilled in this hous are VERY HIGH (code orange???) what with all the coffee, beer and juice boxes around, I don't think that this happened. No traces of moisture. I was running some anti-spyware program when the comuter froze. I picked it up off the chair (wooden) where it was sitting and the fan was running but the thing was very very hot hot (It was so hot in my computer the equatorial zones experienced a deep freeze that day...) I couldn't turn the thing off so I had to unplug and pull out the battery to reboot. Im gonna call Dell now. Thanks for the input.
PS: my subscription to Norton has been expired for some time now... |
Politicalmon
Citizen
Username: Politicalmon
Post Number: 186
Registered: 9-2005
| | Posted on Thursday, June 29, 2006 - 10:07 am: |
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That was my thought it sounds like a spill which would explain the crackling sound. Dry out the keyboard with a hair dryer and then restart it with an external keyboard to see whether functionality returns. |
Glock 17
Citizen
Username: Glock17
Post Number: 1294
Registered: 7-2005
| | Posted on Thursday, June 29, 2006 - 10:23 am: |
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It sounds like your motherboard is frying. Once again...my only advice is discontinue use and get it serviced ASAP. |
Shanabana
Citizen
Username: Shanabana
Post Number: 648
Registered: 10-2005
| | Posted on Thursday, June 29, 2006 - 10:35 am: |
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If only George Clinton would funk me and my computer on up to the Mothership, I might be able to get a downstroke on the keyboard to work! |
Tom Reingold
Supporter
Username: Noglider
Post Number: 14835
Registered: 1-2003
| | Posted on Thursday, June 29, 2006 - 11:02 am: |
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http://www.computerworld.com/action/sharktank.do?command=viewDailyFull&date=2006 0626 |
Monster©
Supporter
Username: Monster
Post Number: 3861
Registered: 7-2002
| | Posted on Thursday, June 29, 2006 - 11:55 am: |
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hahahahaha, those are good Tom. |
Brett
Citizen
Username: Bmalibashksa
Post Number: 2533
Registered: 7-2003
| | Posted on Thursday, June 29, 2006 - 1:07 pm: |
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Just get a USB keyboard to use for tonight. Then have the computer serviced.
http://www.compusa.com/products/product_info.asp?pfp=cat3&product_code=50166474& Pn=Natural_Keyboard_Elite |
Glock 17
Citizen
Username: Glock17
Post Number: 1302
Registered: 7-2005
| | Posted on Thursday, June 29, 2006 - 1:19 pm: |
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I have one if you need it...I can lend it to you.
PL me if you want. |
Shanabana
Citizen
Username: Shanabana
Post Number: 651
Registered: 10-2005
| | Posted on Thursday, June 29, 2006 - 3:01 pm: |
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Well, thanks for praying for me! A miracle has occured. After 2 hours online "chat" with some guy at Dell, and passing all diagnostic tests the thing is working again. Still no clue as to why.
Maybe it was moisture...
Looks like I won't be needing the board, Glock. Thanks anyway. |
Glock 17
Citizen
Username: Glock17
Post Number: 1304
Registered: 7-2005
| | Posted on Thursday, June 29, 2006 - 3:22 pm: |
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Congrats! |
Monster©
Supporter
Username: Monster
Post Number: 3876
Registered: 7-2002
| | Posted on Thursday, June 29, 2006 - 3:24 pm: |
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You must have been sweating profusely over the keyboard. |
Shanabana
Citizen
Username: Shanabana
Post Number: 658
Registered: 10-2005
| | Posted on Friday, June 30, 2006 - 10:13 am: |
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It was MEM's fault. |
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