| Author |
Message |
    
dacar
Citizen
Username: Dacar
Post Number: 57
Registered: 6-2001
| | Posted on Tuesday, March 18, 2003 - 11:19 pm: |     |
How would you answer this plea for help........
Dear Son:
Seems like my 'Microsoft' has d i e d! Can't open it up - can't get to my files. I've tried everything I could 'under the help' program - nothing works. Can't find some of the info recommended.......
I keep getting a light 'pop up' of Microsoft - and it disappears before I get any kind of message - whatever that is, I don't know.
How can I 'unfreeze' my Microsoft????
Any help would be GREATLY appreciated! Thanks.
Luv, Mom XXXXXXXXX |
lseltzer
Citizen
Username: Lseltzer
Post Number: 1391
Registered: 5-2001
| | Posted on Wednesday, March 19, 2003 - 6:23 am: | |
I'd say someone needs to look at her computer. Guessing based on this kind of description is pointless. |
househunting
Citizen
Username: Househunting
Post Number: 14
Registered: 2-2003
| | Posted on Wednesday, March 19, 2003 - 4:11 pm: | |
I have had the same thing happen with Outlook Express. Some setting has corrupted it. The easiest thing to do is a system restore, which will restore your computer's settings back to an earlier setpoint. If you can get into the control panel, go to performance and maintenance and there should be an option for system restore. If not, try calling Microsoft and they can walk you through it. |
Dave Ross
Supporter
Username: Dave
Post Number: 4425
Registered: 5-2001
| | Posted on Wednesday, March 19, 2003 - 4:42 pm: | |
My sympathies. I abandoned Microsoft years ago. On Apple only now; no tech troubles other than a rare reboot since 1998. With OSX no reboots either.
I now focus on work rather than my computer. What a concept. |
#9Dream
Citizen
Username: 9dream
Post Number: 205
Registered: 12-2002
| | Posted on Wednesday, March 26, 2003 - 9:22 am: | |
Dacar - sounds a lot like my Mom. She's 78 and just started learning how to use a computer around a year ago. Typical crisis: "I can't get on the Internet!" Actual Problem: She'd deselected the Address bar in IE, removing it from view.
You have my sympathies. |
ril
Citizen
Username: Ril
Post Number: 72
Registered: 6-2001
| | Posted on Wednesday, March 26, 2003 - 2:29 pm: | |
Do You or a Loved One Need an
Assisted Computer Facility....?
http://www.satirewire.com/features/siliconpines/acf.shtml |
enigmabomb
Citizen
Username: Enigmabomb
Post Number: 270
Registered: 7-2001
| | Posted on Wednesday, April 2, 2003 - 12:18 am: | |
Try putting in a windows boot disk. I find that sometimes a solid start up, the regular restart does wonders.
-enigmabomb- |
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