| Author |
Message |
    
clkelley
Citizen
Username: Clkelley
Post Number: 303
Registered: 6-2002
| | Posted on Thursday, May 13, 2004 - 10:14 am: |     |
In my profile I've checked the option to get an e-mail notification when something new is posted on a thread that I've posted to. It works great - no problems.
However after some seemingly variable amount of time, the mail notification stops unless I post to that thread again. Does it cut off after a certain number of posts or something? Anybody know how it works?
Just curious really. |
Dave
Citizen
Username: Dave
Post Number: 7122
Registered: 4-1998
| | Posted on Thursday, May 13, 2004 - 10:45 am: | |
Not sure. May have to do with when a page or post is archived? I'll try it out. |
Tom Reingold
Citizen
Username: Noglider
Post Number: 3044
Registered: 1-2003
| | Posted on Thursday, May 13, 2004 - 5:33 pm: | |
Yeah, that happens, after a certain number of messages go up without you posting one. I thought you knew that, Dave. My question is what the number is.
And clkelley, it's not a dumb question. |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1276
Registered: 5-2001
| | Posted on Tuesday, May 25, 2004 - 10:05 pm: | |
I have also noticed that after a certain number of emails, I stop getting ALL emails from maplewoodonline, include Privatelines.
Someone told me today they sent me a PL, but I never received it. I have verified that my email address is correct in my profile.
Any ideas? |
Dave
Citizen
Username: Dave
Post Number: 7215
Registered: 4-1998
| | Posted on Tuesday, May 25, 2004 - 10:48 pm: | |
Are you a Verizon customer? |
woodstock
Citizen
Username: Woodstock
Post Number: 655
Registered: 9-2002
| | Posted on Wednesday, May 26, 2004 - 12:20 am: | |
MHD, I sent you a PL over the weekend as well. I just assumed you had turned off receiving them. |
jamie
Moderator
Username: Jamie
Post Number: 521
Registered: 6-2001
| | Posted on Wednesday, May 26, 2004 - 1:24 am: | |
It does look like a Verizon issue. I have tried to get through to someone on their tech end and they will not deal with me since I am not a customer. Our server is not on any spam list that I'm aware of.
If any Verizon users out there could call support and try to figure this out - I'd appreciate it. I guess you can tell them that you are not receiving email notification from maplewoodonline.com or southorangevillage.com.
Do any Verizon users get the Maplewood Online Emailer ok? If you signed up for the emailer - you should be receiving it every Friday morning.
Verizon told me to contact my server people about the issue - my server people told me to contact Verizon.
Awhile ago - I had a similar issue with AOL users. It took me awhile to find the right support number, but once I did I was able to resolve things. I was actually surprised I was able to find that sort of backend support with AOL. |
woodstock
Citizen
Username: Woodstock
Post Number: 656
Registered: 9-2002
| | Posted on Wednesday, May 26, 2004 - 11:05 am: | |
(technical, garbage below)
jamie,
You might also want to let Verizon know that the server HELO's as mail.draassociates.com, and the MAIL FROM address (anonymous@mail.draassociates.com) does not match the From (robot@maplewoodonline.com). Some stupid mail admins are filtering on systems that don't have the MAIL FROM match the From: address. |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1280
Registered: 5-2001
| | Posted on Thursday, May 27, 2004 - 11:55 am: | |
Dave - yes I am a Verizon customer. I was getting the weekly emailer to my AOL account, but I will resubscribe to my verizon account & see if that goes through. I will also contact Verizon myself.
Woodstock - sorry, I didn't get your PL. I was not blowing you off. Since I am pretty sure you know who I am - if you send an email to my email address (first initial+last name)@verizon.net, I'd be happy to respond. |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1288
Registered: 5-2001
| | Posted on Friday, May 28, 2004 - 10:44 am: | |
On the phone with Verizon and they are asking if I am able to send mail TO maplewoodonline.com.
Is there an address I can send to as a test? |
jamie
Moderator
Username: Jamie
Post Number: 526
Registered: 6-2001
| | Posted on Friday, May 28, 2004 - 10:59 am: | |
you can send to me at jamie@maplewoodonline.com
but of course that is going to work because that doesn't involve our server at all. I'm pretty sure the issue is what woodstock pointed out. I sent an email to postmaster@verizon.net - who knows if they'll reply. But if I get a better defined explanation, then I may be able to get it corrected.
MHD, you can to verify our issue, try to submit a classified ad - it can be bogus.
http://www.maplewoodonline.com/classifiedads/submitad.php
Just be sure to enter your email address. When you hit submit - an email goes out immediately to verify your email address - being a Verizon customer - you probably won't get this. This is our issue, emails starting from the server to Verizon customers.
Thanks for your assistance! |
Tom Reingold
Citizen
Username: Noglider
Post Number: 3201
Registered: 1-2003
| | Posted on Friday, May 28, 2004 - 11:03 am: | |
I also don't receive some messages to one of my Verizon addresses. I have run out of energy, and I'm just going to live with it this way. I don't give my Verizon addresses out when the mail is important.
I had a more severe problem with their service a few months ago. Verizon was refusing or delaying mail to them from my company. I am the postmaster at my company. I only got through to a human at Verizon because I am a customer at home. But then they wanted me to debug things by doing stuff like switching off my DSL modem, which has nothing to do with mail between my company and Verizon's servers. I couldn't convince the technician that he couldn't understand what the problem was. I never got any satisfaction from them, and there is no end to the story.
With service like that, I'm amazed they have so many customers. Their DSL connectivity is fine from my viewpoint. Just their email and their techsupport for the email are unacceptable. |
woodstock
Citizen
Username: Woodstock
Post Number: 659
Registered: 9-2002
| | Posted on Friday, May 28, 2004 - 11:21 am: | |
If anyone is intersted in a free email address that is not hosted by the big guys, let me know. No advertising, anonymous, web-based. I can also do forwarding to your main email address if you like.
Feel free to PL me. I'm not making money on it... |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1309
Registered: 5-2001
| | Posted on Tuesday, June 8, 2004 - 3:28 pm: | |
Jamie/Dave,
I have tried posting a Classified ad using my Verizon address & did NOT receive the email notification. I tried posting a Classified ad using my work email address & DID receive the email.
I've spoken to Verizon support & they were very clueless. They said I need to speak to the SMG (?) group. The main tech support number is (800) 567-6789, if anyone has more patience than I to deal with Verizon. |
jamie
Moderator
Username: Jamie
Post Number: 532
Registered: 6-2001
| | Posted on Tuesday, June 8, 2004 - 3:41 pm: | |
MHD, thanks. I did see both of your tests messages go through. I'll try calling that number see if I can get pointed in the right direction. I also emailed the postmaster@verizon.net - never got a reply.
Not sure if we're having any issues with any other Internet Service Providers - If anyone else has submitted a classified ad and never got a confirmation email - or signed up for the Maplewood Online email and never received one - please let me know. |
jamie
Moderator
Username: Jamie
Post Number: 533
Registered: 6-2001
| | Posted on Tuesday, June 8, 2004 - 4:12 pm: | |
Well, I've done a little more research, sounds like the Verizon issue is being talked about in a few places:
http://www.dslreports.com/forum/remark,10229759~mode=flat
http://forums.vwvortex.com/zerothread?id=1362263&postid=13753146
http://www.macintouch.com/isp03.html
Overall, I think they're aggressive anti-spam measures that it sounds like they implemented a few months ago - are a bit too agressive. I need to figure out what their rules are and try to fix them on my end.
The bad part is that the emails don't even bounce back it's like they don't exist. At least AOL created a spam folder which you can look at when you sign in online. |
Tom Reingold
Citizen
Username: Noglider
Post Number: 3327
Registered: 1-2003
| | Posted on Tuesday, June 8, 2004 - 6:23 pm: | |
I agree their anti-spam algorithm is too aggressive, but I do agree that they should be discarding spam, not saving it in a spam folder. ISP's no longer have the capacity to store it. And users won't really comb through it all. If you think you get a lot of spam now, have your ISP turn off the filters for you! Also, ISP's are correct in not bouncing the spam. That would cause the mail servers to jam up. |
jamie
Moderator
Username: Jamie
Post Number: 540
Registered: 6-2001
| | Posted on Wednesday, June 9, 2004 - 10:29 am: | |
Hey MHD,
Can u try another test with your verizon account:
http://www.maplewoodonline.com/classifiedads/submitad.php
Hopefully we have this working.
Jamie |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1314
Registered: 5-2001
| | Posted on Wednesday, June 9, 2004 - 11:39 am: | |
Jamie,
COOL...it IS working now!!!
As of about 9:30 this morning, I have also resumed receiving email copies of posts to the messageboard that I "subscribe" to.
Just curious, is there anyway for the "From Address" for Privateline messages to be different than the "From Address" for normal copies of messageboard posts?
Often times i just bulk delete the messageboard posts if I have already read them online & wouldn't want to accidentally delete a Privateline.
THANKS!! |
jamie
Moderator
Username: Jamie
Post Number: 541
Registered: 6-2001
| | Posted on Wednesday, June 9, 2004 - 12:13 pm: | |
THANKS! I'm happy to have that problem solved!
As for changing the "From Address" on private messages, it appears that there is no easy way to makes this adjustment. I admit - it would be better to have this different for privatelines - just not an easy fix at the moment, the script is integrated with one global "From address" and "From name" for all outgoing email. |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1316
Registered: 5-2001
| | Posted on Wednesday, June 9, 2004 - 12:46 pm: | |
Just curious - was the problem with mail something that Verizon changed or something you were able to change on your side? |
jamie
Moderator
Username: Jamie
Post Number: 542
Registered: 6-2001
| | Posted on Wednesday, June 9, 2004 - 1:19 pm: | |
I was able to modify a server entry on my end which helped to comply with Verizon's latest verification measures. What a relief! |
Dave
Citizen
Username: Dave
Post Number: 7337
Registered: 4-1998
| | Posted on Wednesday, June 9, 2004 - 1:51 pm: | |
From the Verizon tech:
quote:
There's two ways to deal with this, and I've implemented the first.
1) Make mail.drassociates.com a recognized rcpthost (a valid domain for which e-mail is received). I've done this by adding mail.drassociates.com to the Mail Server Aliases for drassociates.com; this immediately resolves the issue, since qmail will now acknowledge the domain.
The primary drawbacks to this method are that e-mail is still getting sent using a default (envelope) sender name, and bounced e-mail will not go to any particular party. (The exception is if there's a catch-all, or a user named/aliased to 'anonymous' under drassociates.com.)
2) Provide the Envelope sender when calling sendmail/qmail. PHP 4.0.5 introduced a fifth argument to the mail() function, which allows you to specify command-line parameters. In newer versions of PHP, it will not work if safe_mode is enabled; it is not enabled on your server by default.
|
Tom Reingold
Citizen
Username: Noglider
Post Number: 3344
Registered: 1-2003
| | Posted on Wednesday, June 9, 2004 - 1:57 pm: | |
Dave and Jamie,
Take a look at http://www.dnsreport.com and plug in your domain names. It provides fantastic tips and fixing up your DNS. Some are related to email. This little site might have found your problem. |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1323
Registered: 5-2001
| | Posted on Wednesday, June 9, 2004 - 3:36 pm: | |
Dave/Jamie,
As an alternate to changing the "from address" for Privatelines, how about simply hardcoding the SUBJECT to something like "PRIVATELINE message from Maplewood Online", instead of letting the user choose the subject? |
Dave
Citizen
Username: Dave
Post Number: 7342
Registered: 4-1998
| | Posted on Wednesday, June 9, 2004 - 3:49 pm: | |
Or maybe set up a prefix for the user-defined subject? I'll look into it. |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1328
Registered: 5-2001
| | Posted on Wednesday, June 9, 2004 - 4:46 pm: | |
Thanks, Dave.
On a semi-related note, is there any way for you to re-send any Privatelines sent to me (or any other Verizon users) since March, when the Verizon email issue first appeared? (or are they not stored anywhere?)
Thanks! |
Dave
Citizen
Username: Dave
Post Number: 7344
Registered: 4-1998
| | Posted on Wednesday, June 9, 2004 - 4:57 pm: | |
They're not stored and didn't bounce, which is why it took so long to realize the problem. |
MHD
Citizen
Username: Mayhewdrive
Post Number: 1447
Registered: 5-2001
| | Posted on Friday, July 16, 2004 - 7:43 am: | |
Dave,
Just a friendly follow-up to see if you were ever able to look into seeing if the SUBJECT or FROM address for Privatelines could be made to stand out a little more from regular distribution of message board posts?
Thanks! |
Dave
Citizen
Username: Dave
Post Number: 7648
Registered: 4-1998
| | Posted on Saturday, July 17, 2004 - 1:18 am: | |
Looked into it and asked the author of the software, but the perl code is written in a way that makes it very difficult to change without re-writing lots of it. I made it a feature request for a future version because it would be nice to have. |
jasper
Citizen
Username: Jasper
Post Number: 109
Registered: 7-2001
| | Posted on Wednesday, August 4, 2004 - 10:25 pm: | |
I just read through this thread, but I'm not clear on whether the Privateline to a Verizon account issue has been resolved. For the record, I tried sending a privateline to myself after not receiving one from someone who claimed to send me one, and I did not receive it.
|
Dave
Citizen
Username: Dave
Post Number: 7825
Registered: 4-1998
| | Posted on Friday, August 6, 2004 - 10:26 am: | |
When I checked your account it was in "awaiting activation" status. This means you can post but other functions may not work. I changed it to "active", so try it again. |
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