| Author |
Message |
    
viva
Citizen
Username: Viva
Post Number: 429
Registered: 5-2001
| | Posted on Monday, May 24, 2004 - 4:24 pm: |     |
for the past two days i can't access my msn.com home page -- i also can't use the google search on my toolbar. i get a page that says "we can't find www.msn.com" or "we can't find www.google.com" on the bottom it says "powered by msn search" and when i hit that link it says "we can't find search.findwhatevernow.com"
any clues? |
Brett
Citizen
Username: Bmalibashksa
Post Number: 1033
Registered: 7-2003
| | Posted on Monday, May 24, 2004 - 4:36 pm: | |
You’ve got AdWare.
At some point you downloaded something that is trying to redirect your requests to their advertiser’s sites.
Got to http://www.lavasoftusa.com/software/adaware/
Download the free software and run it a few times a month. This will keep Ad and Spy ware off of your computer.
|
Soda
Citizen
Username: Soda
Post Number: 1362
Registered: 5-2001
| | Posted on Monday, May 24, 2004 - 4:42 pm: | |
Works like a charm...
And it's FREE!
--s. |
Joan
Citizen
Username: Joancrystal
Post Number: 2952
Registered: 5-2001
| | Posted on Monday, May 24, 2004 - 5:01 pm: | |
Just tried it. It cleared up my computer's problem in no time. |
viva
Citizen
Username: Viva
Post Number: 430
Registered: 5-2001
| | Posted on Monday, May 24, 2004 - 5:11 pm: | |
thanks!! |
viva
Citizen
Username: Viva
Post Number: 432
Registered: 5-2001
| | Posted on Monday, May 24, 2004 - 10:36 pm: | |
doesn't seem to be working...
the computer screen seems a little jumpy and at the top of this very page in the left hand corner it says "find whatever now"
whats happening??
|
viva
Citizen
Username: Viva
Post Number: 433
Registered: 5-2001
| | Posted on Monday, May 24, 2004 - 10:57 pm: | |
ignore the "find whatever now" notation in my above post. my error.
computer still acting very strange even though I installed adaware 6. although i can connect to websites on my history, i can't get to other websites that would require me to type in a web address. i am still getting the "we can't find..." message. also, at times i am getting error messages that say "cannot connect to shell." |
woodstock
Citizen
Username: Woodstock
Post Number: 653
Registered: 9-2002
| | Posted on Monday, May 24, 2004 - 11:20 pm: | |
When you go to a website in your history, do you see an updated version of the page? That would only apply to dynamically updated web sites, such as a news site or something that is updated frequently.
If you get a chance, try going to http://216.254.114.228. That is my web site's IP address. If you can get to that, but not to www.klomstock.com, then you have a DNS problem. Talk to your ISP.
If you can't get to either, it sounds like a connection problem, which can be more complicated to diagnose. |
viva
Citizen
Username: Viva
Post Number: 434
Registered: 5-2001
| | Posted on Tuesday, May 25, 2004 - 6:50 am: | |
woodstock
i was able to get to both addresses.
thanks for the help.
viva |
Brett
Citizen
Username: Bmalibashksa
Post Number: 1034
Registered: 7-2003
| | Posted on Tuesday, May 25, 2004 - 8:23 am: | |
You can try downloading this
http://www.spychecker.com/program/hijackthis.html
It contains some checks that AdAware does not. look for the "whatever now" entry and delete. Just be carefull what you remove. |
jjkatz
Citizen
Username: Jjkatz
Post Number: 48
Registered: 12-2003
| | Posted on Tuesday, May 25, 2004 - 12:40 pm: | |
Also try going to http://www.safer-networking.org/ and downloading Spybot-Search & Destroy. It is a good (free) spyware killer that complements Ad-Aware well. I find it most effective to use both, as each tends to miss things that the other one catches. |
Dave
Citizen
Username: Dave
Post Number: 7203
Registered: 4-1998
| | Posted on Tuesday, May 25, 2004 - 1:41 pm: | |
Just for the heck of it, make your next computer a Mac and see if this ever happens again. :-) |
Soda
Citizen
Username: Soda
Post Number: 1368
Registered: 5-2001
| | Posted on Tuesday, May 25, 2004 - 2:30 pm: | |
Don't rub it in, Dave... |
viva
Citizen
Username: Viva
Post Number: 435
Registered: 5-2001
| | Posted on Tuesday, May 25, 2004 - 9:01 pm: | |
thanks all--i am back in shape |
viva
Citizen
Username: Viva
Post Number: 439
Registered: 5-2001
| | Posted on Friday, May 28, 2004 - 8:59 pm: | |
still having some problems...
installed adaware 6 and reinstalled spybot.
i also have had the google toolbar.
one problem that spybot cannot fix is "purity scan"
also, i keep getting boxes on my screen saying "spybot search and destroy has detected an important registry entry that has been changed.
(example: category: browser menu extension
change: value deleted)
it then asks to allow the change or deny the change.
i've been clicking "allow the change"
am i doing the right thing, since i really don't understand any of this.
sorry i sound like such a nerd (or maybe not!)
|
viva
Citizen
Username: Viva
Post Number: 440
Registered: 5-2001
| | Posted on Saturday, May 29, 2004 - 8:36 am: | |
this morning, i am still getting these boxes asking me to allow or deny changes that spybot is coming up with.
i would again appreciate any advice. thanks.
|
Joan
Citizen
Username: Joancrystal
Post Number: 2994
Registered: 5-2001
| | Posted on Saturday, May 29, 2004 - 10:11 am: | |
Have you tried running Norton Utilities or the equivalent to identify and clean up problems with your windows registry? Can you adjust your spybot to a lower setting? |
Brett
Citizen
Username: Bmalibashksa
Post Number: 1052
Registered: 7-2003
| | Posted on Sunday, May 30, 2004 - 7:28 am: | |
Viva,
You’ve got a nasty little bug on your machine that spybot is trying to get rid of. Try this
Restart your computer and when the first screen comes up hit F2 (Might be F8 on your machine).
There is an option to start in “Safe Mode” that will only start the computer but no networking or other processes.
Run spybot, adAware, and HiJackThis (Or whatever you have)
Restart
|
viva
Citizen
Username: Viva
Post Number: 441
Registered: 5-2001
| | Posted on Sunday, May 30, 2004 - 11:00 am: | |
thanks brett.
Ran spybot in safe mode. The one problem they cannot fix after several runs is an item called "purity scan."
i ran adaware. the scan results show 768 items. i double clicked on several of the items (bugs???) and they say the risk is low. i didn't do anything else because i am unsure what to do with those items. do i check them and delete? do i leave them alone? sorry for being so ignorant.
really appreciate your support here (all) |
Brett
Citizen
Username: Bmalibashksa
Post Number: 1053
Registered: 7-2003
| | Posted on Sunday, May 30, 2004 - 11:34 pm: | |
The big question is whether or not you still see a problem with your browser. If you can hit all of the web sites that you want, you pretty much fine. Spytbot has an update button that will update the software for the latest threats, so do that once a month.
Don’t delete everything you see. Spybot looks at the Registry; this is where your computer finds out what programs to start every time you login. Sometimes they’re bad, but most of the time they’re good. If you don’t know a lot about computers then just leave it be, maybe you can ask a friend to look at it for you some time. I think you’ll be fine though.
|
viva
Citizen
Username: Viva
Post Number: 444
Registered: 5-2001
| | Posted on Monday, May 31, 2004 - 7:59 am: | |
everything seems ok now.
i just read jim coates column in the star ledger this morning and i am sure that the root of the problems were a hijacked browser -- i kept losing my home page no matter how many times i reinstalled it.
a good tip that coates gives for pop ups is to hold down the alt key and tap F4 (you all probably know this!) i am going to reinstall the google toolbar, which i got rid of, thinking that there might have been a problem with it.
coates also explains how to disable "messenger services." that's next.
thanks so much for your help.
|
viva
Citizen
Username: Viva
Post Number: 445
Registered: 5-2001
| | Posted on Monday, May 31, 2004 - 12:33 pm: | |
http://www.spywareinfo.com/articles/hijacked/
now if i can figure this all out. i am still a victim.
|
viva
Citizen
Username: Viva
Post Number: 446
Registered: 5-2001
| | Posted on Monday, May 31, 2004 - 8:02 pm: | |
i think the culprit is "cleverIEhooker.jiered"
my computer has just been crazy.
can i just switch to monzilla or opera? do i need tech help?
sorry again for my ignorance. |
monster
Citizen
Username: Monster
Post Number: 141
Registered: 7-2002
| | Posted on Monday, May 31, 2004 - 11:41 pm: | |
you might want to look at this thread, http://www.computercops.biz/postlite40323-cleveriehooker+jiered.html
located on the Computer Cops forum, http://www.computercops.biz/index.php
also these,
http://www.computercops.biz/postlite41310-cleveriehooker+jiered.html
http://www.computercops.biz/postlite33866-cleveriehooker+jiered.html
Computer Cops download links page can be found here, http://www.computercops.biz/downloads.html
there are links to quite a few programs that you will find usefull. |
viva
Citizen
Username: Viva
Post Number: 447
Registered: 5-2001
| | Posted on Tuesday, June 1, 2004 - 7:17 am: | |
thanks monster
i will try to get a handle all this and make the attempt.
|
Rohit Kumar
Citizen
Username: Rkumar
Post Number: 1
Registered: 6-2004
| | Posted on Wednesday, June 2, 2004 - 3:33 am: | |
Since last Friday we can't access our msn.com home page.We also can't use the google or yahoo search. We are getting a page that shows "we can't find www.msn.com" or "we can't find www.yahoo.com" on the bottom it says "powered by msn search" and when we hit that link it shows "we can't find search.findwhatevernow.com"
What is the solution? |
viva
Citizen
Username: Viva
Post Number: 448
Registered: 5-2001
| | Posted on Wednesday, June 2, 2004 - 7:30 am: | |
exactly my problem. your browser has been hijacked. follow the advice above or get a tech person for support. |
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