AOL problems, anyone? Log Out | Lost Password? | Topics | Search
Contact | Register | My Profile | SO home | MOL home

M-SO Message Board » Technology & The Internet » Archive through January 13, 2003 » AOL problems, anyone? « Previous Next »

Author Message
Top of pagePrevious messageNext messageBottom of page Link to this message

Paddy
Posted on Thursday, February 21, 2002 - 9:35 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I have had problem connecting with my ISP (AOL) ever since we had to start dialing the area code for local numbers. I made the necessary adjustments to the dialing set-up but I'm lucky to get in once a week. Seems to be connecting since I get those annoying tones but they just keep going without every hooking up to the network. Anyone have any recommendations?
Top of pagePrevious messageNext messageBottom of page Link to this message

Jgberkeley
Posted on Thursday, February 21, 2002 - 9:47 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I have not had any problems after adding the 973. What phone numbers are you trying?
Top of pagePrevious messageNext messageBottom of page Link to this message

Njjoseph
Posted on Thursday, February 21, 2002 - 10:01 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I have not had problems, since the change. When I first moved to Maplewood, I had problems with "local" numbers. My first 2 choices are Newark, and my next is Summit.
Top of pagePrevious messageNext messageBottom of page Link to this message

Paddy
Posted on Thursday, February 21, 2002 - 11:20 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Maybe it is the modem then--though all the diagnostics check out OK. I have 5 numbers I call ranging from Newark to Summit.
Top of pagePrevious messageNext messageBottom of page Link to this message

Barleyrooty
Posted on Thursday, February 21, 2002 - 1:37 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

You could try the phone lines too. Many are older ones. Call Verizon and have them come and check. Don't tell them it's a modem problem as they won't be willing to help. Tell them it's noise on the line.
Top of pagePrevious messageNext messageBottom of page Link to this message

Bobk
Posted on Friday, February 22, 2002 - 5:21 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Much to my surprise, and the credit of AOL, I didn't have any problem setting up for the now required area code. AOL even accepted the area code without the usually mandated "1".

However, the last week or so we never connect on the first try. We get a busy signal, but always connect on the second try. I kind of doubt that AOL is overburdened with traffic at five in the morning, so I think there may be something wrong.
Top of pagePrevious messageNext messageBottom of page Link to this message

Gerardryan
Posted on Friday, February 22, 2002 - 7:43 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Bobk: not requiring the 1 in front of 973 is a "feature" of the new 10-digit-dialing. It's the PSTN (Public Switched Telephone Network), not AOL, that doesn't require it. (I think this feature was designed to soften the blow on having to dial an area code to call your next-door neighbor :) ).

I think you're right about the five AM thing, though...
Top of pagePrevious messageNext messageBottom of page Link to this message

Bobk
Posted on Friday, February 22, 2002 - 8:34 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Yes, I know that the "1" is part of the telephone switching system. My concern was that an overly detail minded AOL programer might have put an edit into the program to require that hated digit, overly zealous programers having at one time or another been the bane of my existence.

By the way, if you dial "1" when calling your neighbor do you get charged long distance? I was told years ago that "1" gets you into the long distance system.
Top of pagePrevious messageNext messageBottom of page Link to this message

Joancrystal
Posted on Sunday, April 7, 2002 - 3:31 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I haven't had that problem; but, ever since I had to reinstall all of the software on my hard drive (don't ask here but read my profile if you really want all of the sordid details), I have been unable to run multiple windows in Internet Explorer. Everything runs from the AOL master window and subsequent links are displayed in smaller and smaller spaces. Is there some way I can tweak the settings to get my multi-window functions back?
Top of pagePrevious messageNext messageBottom of page Link to this message

Nan
Citizen
Username: Nan

Post Number: 512
Registered: 2-2001
Posted on Wednesday, September 4, 2002 - 10:11 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I finally installed AOL on MAC os X and now the MOL site keeps insisting that I want to download a file of type: application/x-httpd-php from http;//www.maplewoodonline.com/

Then it asks me what Monzilla should do with the file. Even though I select "cancel" it keeps coming back. What is a php3 extension anyway. What is going on here? Any suggestions before I call AOL (once again)?
Top of pagePrevious messageNext messageBottom of page Link to this message

Dave
Supporter
Username: Dave

Post Number: 3528
Registered: 5-2001
Posted on Wednesday, September 4, 2002 - 11:38 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Does it do the same thing with a colon (not semicolon) after http?

Try http://www.maplewoodonline.com
Top of pagePrevious messageNext messageBottom of page Link to this message

Brianoleary
Citizen
Username: Brianoleary

Post Number: 782
Registered: 3-2002
Posted on Wednesday, September 4, 2002 - 12:12 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Although I don't use it for my browser, I have also upgraded to the AOL for OS X. I just tried logging onto MOL via AOL (which must be a song) and did not have any problems. I use DSL, not dial-up, so there may be a difference there.
Top of pagePrevious messageNext messageBottom of page Link to this message

Nan
Citizen
Username: Nan

Post Number: 513
Registered: 2-2001
Posted on Wednesday, September 4, 2002 - 1:31 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Dave,

That semi-colon was a typo on my part. Anyway,the problem is gone now, hopefully forever. I think I accidently clicked one of the banners and got stuck in download limbo.I deleted some cookies and rebooted. It seems to be OK (and I can use the back buttons again).

Brian,

I'm using dial up. It's not great, but it's working which is an improvement over version 5 on OS 9 which did not and Earthlink which I am going to call up right now and cancel....

BTW, if there is a song it's got the term AOHell in it somewhere.
Top of pagePrevious messageNext messageBottom of page Link to this message

Brianoleary
Citizen
Username: Brianoleary

Post Number: 783
Registered: 3-2002
Posted on Wednesday, September 4, 2002 - 2:08 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I am a long-time AOL subscriber (1993, I think), but they have really dropped the ball on several fronts, including the lack of support for Macintosh in the past three years. Even their initial OS X "upgrade" (which they still called version 5.0, but added "for OS X") was half-baked. The more recent version addresses some of those problems, but it still has a slapped-together feel to it.
Top of pagePrevious messageNext messageBottom of page Link to this message

Emmie
Citizen
Username: Emmie

Post Number: 51
Registered: 3-2002
Posted on Wednesday, September 4, 2002 - 6:35 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Nan,
I had the same problem yesterday. Everytime I tried to sign on to MOL AOL tried to download it and then asked me what program did I want to open it with. I went along with this thinking MOL had somehow changed. SO I said open with Wordpad. I seriously had no clue what to open with. Of course Wordpad was just bunch of jibberish when I did try to open. Finally after a couple of hours of this I was able to actually log on as always, by just clicking in My Favorite Places. It happend again later on last night. I am running Windows 98. I have no idea what that was all about.
Top of pagePrevious messageNext messageBottom of page Link to this message

Dave
Supporter
Username: Dave

Post Number: 3533
Registered: 5-2001
Posted on Wednesday, September 4, 2002 - 8:02 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Confession: yesterday part of the problem was with our server, not AOL. It was in the mid-afternoon and lasted about 30 minutes before I figured out what happened (our ISP had replaced a configuration file with default settings, which where wrong).
Top of pagePrevious messageNext messageBottom of page Link to this message

Nan
Citizen
Username: Nan

Post Number: 514
Registered: 2-2001
Posted on Wednesday, September 4, 2002 - 8:38 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Well, now I'm on my WindowsNT machine because OS X and AOL have refused to let me on the Mac--keep getting "resolving host" message and blank screen.

I tried trashing the AOL preferences as instructed by the AOL guy (worked last time), but no go--and IE does not work either.

The AOL people are now saying it is an Apple problem. I'm sure when I call Apple they will say it's an AOL problem--but they had a 20 minute wait so I'm blowing off steam here instead.

Whew.....
Top of pagePrevious messageNext messageBottom of page Link to this message

Edmay
Citizen
Username: Edmay

Post Number: 747
Registered: 9-2001
Posted on Thursday, September 5, 2002 - 1:18 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I installed AOL DSL a few days ago, and still no ready light, and no call back from AOL. Even the great and all-knowing -enigmabomb- was stumped. Any advice?
Top of pagePrevious messageNext messageBottom of page Link to this message

Nan
Citizen
Username: Nan

Post Number: 515
Registered: 2-2001
Posted on Thursday, September 5, 2002 - 7:00 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Well, I'm back up on AOL on the Mac and I figured it out myself! The thought of being on hold for twenty minutes must have temporarily pushed my IQ up a notch.

Now I'm too pooped to post.

Actually, all I did was change the settings for IE from Eathlink (which I canceled yesterday) to AOL and it worked. I can't believe the AOL guy tried to convince me that my Apple browser was broken like a car built on a bad day (he actually used this analogy). Must have been the last few minutes of his shift.

Good luck, Ed!
Top of pagePrevious messageNext messageBottom of page Link to this message

Edmay
Citizen
Username: Edmay

Post Number: 753
Registered: 9-2001
Posted on Thursday, September 5, 2002 - 8:05 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Still no ready light
Top of pagePrevious messageNext messageBottom of page Link to this message

Jgberkeley
Supporter
Username: Jgberkeley

Post Number: 2302
Registered: 5-2001
Posted on Thursday, September 5, 2002 - 11:05 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Ed,

The light will not light until you are ready.

How long do you think it will take you to get ready?
Top of pagePrevious messageNext messageBottom of page Link to this message

Edmay
Citizen
Username: Edmay

Post Number: 755
Registered: 9-2001
Posted on Friday, September 6, 2002 - 2:52 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

3 days ago
Top of pagePrevious messageNext messageBottom of page Link to this message

Joancrystal
Citizen
Username: Joancrystal

Post Number: 969
Registered: 5-2001
Posted on Friday, September 6, 2002 - 7:20 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Have you checked the light bulb?
Top of pagePrevious messageNext messageBottom of page Link to this message

Brianoleary
Citizen
Username: Brianoleary

Post Number: 795
Registered: 3-2002
Posted on Friday, September 6, 2002 - 9:36 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

When we got Verizon DSL, I managed to mix up the phone cords and plugged in the wrong one. I called tech support and the guy had me test it using another jack - of course it worked. He said call the phone company about the other jack. About an hour later I realized I had plugged in the old modem to the first jack.

So, check your phone cord.
Top of pagePrevious messageNext messageBottom of page Link to this message

mtierney
Citizen
Username: Mtierney

Post Number: 295
Registered: 3-2001
Posted on Tuesday, November 19, 2002 - 8:50 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

The past few days I have been getting annoying little boxes which say my AOL memory is low and I should close some windows.
Well, the only thing I have going is MOL when I get these messages. Do you think the blinking ads and such could be causing this?
I have an IMac. Usually I just click on the OK box and the message disappears. Occasionally after several notices, AOL crashes.
Any other AOL people getting these messages?
Top of pagePrevious messageNext messageBottom of page Link to this message

Joan
Citizen
Username: Joancrystal

Post Number: 1166
Registered: 5-2001
Posted on Wednesday, November 20, 2002 - 6:11 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I'm not familiar with IMAC but those blinking messages do take up space on a PC. There are ways of changing your AOL settings (at least on a PC)to limit the graphics which remain stored in memory.

Try looking in settings to see if there is a similar fix for the IMAC.
Top of pagePrevious messageNext messageBottom of page Link to this message

Brian O'Leary
Citizen
Username: Brianoleary

Post Number: 1066
Registered: 3-2002
Posted on Tuesday, November 26, 2002 - 10:10 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Sounds as if you are running AOL on system 9. The browser is built into AOL, so when you log onto MOL or other web sites and cache the pages you are looking at, the memory available to AOL gets used up.

If you turn on just AOL when you use it, you might try closing the program, highlighting the icon for the program, click apple-I (get info) and increase the min/max memory. When I was using system 9, I bumped AOL to something like 30 MB min/max and the problem cleared up.
Top of pagePrevious messageNext messageBottom of page Link to this message

mtierney
Citizen
Username: Mtierney

Post Number: 300
Registered: 3-2001
Posted on Tuesday, November 26, 2002 - 9:27 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Thank you, Brian. When I can figure out what it is you said, I'll give it a try!
Top of pagePrevious messageNext messageBottom of page Link to this message

jgberkeley
Supporter
Username: Jgberkeley

Post Number: 2436
Registered: 5-2001
Posted on Wednesday, November 27, 2002 - 2:48 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Just like a Board meeting, after Brian makes a statement you know he said something deep. It just takes you a while to figure it out after he said it.

Go Brian!!

Topics | Last Day | Last Week | Tree View | Search | User List | Help/Instructions | Credits Administration