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Message |
    
Beans
Citizen
Username: Nalini
Post Number: 67
Registered: 11-2004
| | Posted on Sunday, April 3, 2005 - 4:39 pm: |     |
Hope someone can guide me in the right direction with this. I recently downloaded Mozilla as my preferred brower. However, i noticed that my '05 Norton Antivirus stopped updating. I tried deleting it and reinstalling to see if that would clear the problem up. It didn't work. Prior to installing Mozilla, I had done a system scan and found 2 files in Norton's quarantine folder that I deleted. Whenever i turn my computer on the system 32 folder automatically opens up. I don't know if this has something to do with the new virus definition not updating.
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Tom Reingold
Supporter
Username: Noglider
Post Number: 6128
Registered: 1-2003
| | Posted on Sunday, April 3, 2005 - 5:01 pm: | |
I don't know. I'm getting fed up with Norton Antivirus. Yesterday, it wouldn't stop pestering me to say that antivirus was disabled, which it was not. A couple of reboots did the trick, but I didn't try that without trying a bunch of other things first.
This used to be a good product.
Beans, I suggest googling stuff like "mozilla norton antivirus". |
Joan
Supporter
Username: Joancrystal
Post Number: 5311
Registered: 5-2001
| | Posted on Sunday, April 3, 2005 - 5:18 pm: | |
Beans:
Is your anti-virus update somehow triggered by your going on line using IE? If so you may need to log on to the internet using IE and then switch to Mozilla once you are on line for the automatic update to work.
You can also try doing a manual update periodically if you know the auto update isn't working. |
Beans
Citizen
Username: Nalini
Post Number: 68
Registered: 11-2004
| | Posted on Sunday, April 3, 2005 - 8:23 pm: | |
I've tried doing the manual update going to IE and then switching back. It's so frustrating. Will keep trying different things |
bets
Supporter
Username: Bets
Post Number: 1084
Registered: 6-2001
| | Posted on Sunday, April 3, 2005 - 8:38 pm: | |
When installing Mozilla, you were probably asked whether you wanted to make it your default browser. As Joan says above, Norton probably requires Internet Explorer for their updates (showing how truly contradicted they are), and that may be the problem. (I hate Norton Anti-virus, check out F-Prot at http://f-prot.com/ for info; and notice what happens when you leave out that all important dash between f and prot - it takes you to a spammed website that almost looks legit.)
And just for fun and in case anyone is bored enough to read further, please be extremely careful when downloading software. Read the dialogue windows carefully to make sure they're not offering a "neato" new feature that will ultimately install nasty little malware and spyware apps on your computer.
Probably the biggest problem we have at work is all the students impatiently clicking through the dialogues while installing AOL Instant Messenger, thereby installing viewpoint, weatherbug, etc., that eventually cause real trouble with their machines.
My SOP is to uncheck anything asking me if I want automatic updates, email notifications of new products, "free" installations of toolbars, beta software, etc. Unless these are vendors you have a history with, go with the bare-bones install every time.
An aside: there is an ad in the SL today for a position in my department. I did not request e-mail resumes when I sent the forms in to HR, but guess what? There it is. Since my home machine is more vulnerable (for now) than that at work, I'll wait until tomorrow to open the 20+ resumes I've received (so far  ). Don't ever open attachments unless you are totally confident of the sender (and even then, with the worms that propogate by sending e-mail from address books, you can't be sure). Don't click on the links in Ebay or Paypal e-mails threatening to close your account. If you are concerned about a genuine problem with an online banking account, use a (NON INTERNET EXPLORER) browser and visit the site to check things out.
It's getting almost unmanageable to keep up with this stuff. |
Beans
Citizen
Username: Nalini
Post Number: 69
Registered: 11-2004
| | Posted on Sunday, April 3, 2005 - 8:45 pm: | |
Bets,
It did ask me whether I wanted to make Mozilla my default browser and I said yes. I am actually reading some technie notes on what to do right now.
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bets
Supporter
Username: Bets
Post Number: 1085
Registered: 6-2001
| | Posted on Sunday, April 3, 2005 - 9:03 pm: | |
In Mozilla, go to Edit > Preferences > Navigator, and I believe you can reset the default browser option. Then try the NAV update again. Hope this helps! |
Beans
Citizen
Username: Nalini
Post Number: 70
Registered: 11-2004
| | Posted on Monday, April 4, 2005 - 9:12 am: | |
I followed Norton's advice and went into the settings and deleted all the live update files. It said to wait a day and then try running live update again. I will run tonight and let you know if that did the trick. |
bets
Supporter
Username: Bets
Post Number: 1091
Registered: 6-2001
| | Posted on Monday, April 4, 2005 - 11:47 pm: | |
Did it work? |
Beans
Citizen
Username: Nalini
Post Number: 73
Registered: 11-2004
| | Posted on Tuesday, April 5, 2005 - 8:17 am: | |
bets, It did not work. I don't know what else to do. |
upondaroof
Citizen
Username: Upondaroof
Post Number: 139
Registered: 4-2003
| | Posted on Tuesday, April 5, 2005 - 8:37 am: | |
You may have lost an important file relevant to the Norton issue when you dumped the quaranteed files. Not quite sure how you would get the files back at this point. Do they go to the recycle bin or maybe you can run a restore to an earlier date? Before deleting any virus infected files, you should submit them for repair or follow Norton's instructions for removal. |
monster
Supporter
Username: Monster
Post Number: 689
Registered: 7-2002
| | Posted on Tuesday, April 5, 2005 - 9:02 am: | |
It's not likely that any files relating to the operation of NAV were lost by deleting any files quarantined by NAV.
Did you try re-installing NAV, I had a similar problem with it when I tried it out a couple of months ago, a re-install of NAV solved the problem.
I find that I don't like it though, so I continue to use AVG, http://www.grisoft.com/doc/1 |
Beans
Citizen
Username: Nalini
Post Number: 74
Registered: 11-2004
| | Posted on Tuesday, April 5, 2005 - 9:42 am: | |
I believe i did lose a relevant file. I tried my trash can to see if I can retrieve and nothing was there.
I did uninstall and re-install Norton. So is AVG highly recommmended for PCs? Have you had any issues with it?
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woodstock
Supporter
Username: Woodstock
Post Number: 958
Registered: 9-2002
| | Posted on Tuesday, April 5, 2005 - 1:55 pm: | |
Another vote here for AVG. I dumped Norton and McAfee years ago. I use it on all my home computers, and recommend it to my "cheapskate" consulting clients.
It does just about everything that the big guys do, and it's smaller and free. Never had a problem, particularly since upgrading to version 7.0 |
monster
Supporter
Username: Monster
Post Number: 690
Registered: 7-2002
| | Posted on Tuesday, April 5, 2005 - 2:14 pm: | |
AVG has been nothing but good to me.... |
Beans
Citizen
Username: Nalini
Post Number: 75
Registered: 11-2004
| | Posted on Tuesday, April 5, 2005 - 2:46 pm: | |
Ok...I am going home and uninstalling norton again and installing AVG. Thanks all |
Beans
Citizen
Username: Nalini
Post Number: 76
Registered: 11-2004
| | Posted on Wednesday, April 6, 2005 - 9:50 pm: | |
So I came home tonight with the intention of uninstalling Norton and installing AVG. Well, guess what? my virus definition updated today. Is this the most bizarre thing or what? Thanks for your help all. I am very close to getting a MAC. |
monster
Supporter
Username: Monster
Post Number: 698
Registered: 7-2002
| | Posted on Thursday, April 7, 2005 - 8:18 am: | |
It's a "Mac", not a "MAC" |
Beans
Citizen
Username: Nalini
Post Number: 77
Registered: 11-2004
| | Posted on Thursday, April 7, 2005 - 8:28 am: | |
Thanks for the clarification monster. Didn't know you read post to correct people. |
Dave
Moderator
Username: Dave
Post Number: 5795
Registered: 4-1997
| | Posted on Thursday, April 7, 2005 - 8:32 am: | |
Johnny Cochrane would say, "If it's not a Mac, send it back." |
Soda
Supporter
Username: Soda
Post Number: 2833
Registered: 5-2001
| | Posted on Thursday, April 7, 2005 - 8:56 am: | |
I had a similar problem to TomR's (Auto-Protect disabled), but mine was coincidental with the impending lapse of my Norton license; I'd been pondering allowing it to lapse and then switching to some other vendor's s/w. I finally caved, though, and re-upped for a year's extension of my current version's license. Once my transaction was completed, I checked to see if Auto-Protect was still disabled, and remarkably (voila!) it was now enabled and operative. Hmmm....
-s. |
monster
Supporter
Username: Monster
Post Number: 699
Registered: 7-2002
| | Posted on Thursday, April 7, 2005 - 9:45 am: | |
Sorry Beans, guess I should have put a  at the end of that sentence.
Pointing out the difference between the two seems to be a Mac thing that I've picked up along the way.
A "Mac" is a 
but a "MAC is a "Media Access Number" (00-0B-A1-A5-46-65) composed of 12 hexadecimal digits, this is the hardware address for a network adapter. One address for each card, or for each port on the card, if a multi port card.
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