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campbell29
Citizen
Username: Campbell29

Post Number: 151
Registered: 4-2002
Posted on Monday, May 23, 2005 - 3:08 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

My verizon online accounts blocks email from not only my verizon account, but also my netscape account as well. i have signed up for aol, but i still have verizon online when i connect. is there any way i can remove the verizon software, but keep the modem and dsl connection?
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Tom Reingold
Supporter
Username: Noglider

Post Number: 6999
Registered: 1-2003


Posted on Monday, May 23, 2005 - 3:13 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Definitely. What operating system do you have?

What drew you to AOL? It has the most ads and charges the most money.
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campbell29
Citizen
Username: Campbell29

Post Number: 152
Registered: 4-2002
Posted on Monday, May 23, 2005 - 4:12 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I am on Windows XP, I only picked AOL because I am entitled to 6 months free with my computer. What would you recommend?
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Tom Reingold
Supporter
Username: Noglider

Post Number: 7003
Registered: 1-2003


Posted on Monday, May 23, 2005 - 4:18 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I gather you are sticking with Verizon DSL for basic connectivity. I think that's fine. Their email stinks, as you have discovered.

I think gmail (google mail) is excellent and suits most personal needs. It's free!

Email me at noglider@pobox.com and I'll send you a gmail invitation. You can't sign in by yourself yet. I assume they will let people do that eventually.
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Tom Reingold
Supporter
Username: Noglider

Post Number: 7006
Registered: 1-2003


Posted on Monday, May 23, 2005 - 5:41 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

You never really needed the Verizon software in the first place. It sets up the DSL connection and then it takes you to a web page. You have have the operating system do the former for you. You don't need the latter at all.

Better yet, I recommend getting a router to set up the connection for you. A router is also useful as a firewall, to protect your computer from the bad guys. It also allows you to share your DSL with other computers in your home. That may not be important to you. If you think you might get a laptop, get a wireless router.

To have Windows XP set up the connection for you, follow this:

http://www.carricksolutions.com/windowsxp.php#1

Be sure to store your userid and password somewhere on paper.
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kevin
Citizen
Username: Eloso

Post Number: 33
Registered: 12-2004
Posted on Tuesday, May 24, 2005 - 8:09 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I have verizon dsl as well. I needed the software at first to setup the westell modem/router that verizon sent. They have completely automatized the setup so it is foolproof but you need their software installed to do it.
Once I was setup, I uninstalled the software. I didn't have any problems checking my mail, it would just pop up when I rebooted and was annoying me. That said, once my router lost configuration and I needed to install the software again for configuration - so don't lose the disk.
Have you tried uninstalling the software through the control panel?
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campbell29
Citizen
Username: Campbell29

Post Number: 153
Registered: 4-2002
Posted on Tuesday, May 24, 2005 - 10:29 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I have the same modem (westell) and attached to it is a dell wireless router so I can have 2 computers on line at the same time. I thought I had deleted the verizon software yesterday, but i am still getting a header that say "microsoft explorer porvided by verizon online" at the top. I would like my computer set up like Kevin's - how can I do this?
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Tom Reingold
Supporter
Username: Noglider

Post Number: 7019
Registered: 1-2003


Posted on Tuesday, May 24, 2005 - 10:51 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

The "provided by Verizon Online" is meaningless and benign. You can ignore it. You can update IE which might get rid of that message. You probably should, since there are often updates for IE. To do that, go through the Windows Update procedure. In IE, pull down "Tools" and then choose "Windows Update" and follow the directions.

Better yet, stop using IE and try Opera (from http://www.opera.com) and Firefox (from http://www.mozilla.org). You will like them very much. They are both free downloads. Opera puts unobtrusive ads in the corner of the browser, which you can get rid of by buying Opera for $39. I never do that.
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kevin
Citizen
Username: Eloso

Post Number: 34
Registered: 12-2004
Posted on Tuesday, May 24, 2005 - 11:20 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

What you have is a customized version of IE from verizon. Microsoft has a tool for companies and ISP that allows the setting of all sorts of options in IE. It is very hard - if not impossible - to get rid of. I've been doing this for 7 years at work and it is pretty slick because everyone's IE is setup the same.
As Tom says it shouldn't cause you any problems and if it does switch to another browser - like firefox. I typically use both browsers because I use several sites that don't support firefox.
Does your email work now that you have removed the verizon software?
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campbell29
Citizen
Username: Campbell29

Post Number: 155
Registered: 4-2002
Posted on Tuesday, May 24, 2005 - 1:52 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I won't know if I am receiving until my client tries to email me. Since they are in Sweden they are probably home now. I still don't understand how verizon was able to block my netscape account as well as my verizon email accounts. I have also installed the opera browser. How can I tell if verizon is completely removed?
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Tom Reingold
Supporter
Username: Noglider

Post Number: 7025
Registered: 1-2003


Posted on Tuesday, May 24, 2005 - 3:16 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

campbell29, if you email me at noglider@pobox.com, I can email you back so you can tell if email is working for you.

The verizon software may be benign, so removing it may not matter. Installing Opera or Mozilla won't remove Verizon software, but as I say, that probably doesn't matter.
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Tom Reingold
Supporter
Username: Noglider

Post Number: 7056
Registered: 1-2003


Posted on Wednesday, May 25, 2005 - 1:05 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I received your mail. Have you received my reply?
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campbell29
Citizen
Username: Campbell29

Post Number: 156
Registered: 4-2002
Posted on Thursday, May 26, 2005 - 12:11 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Now I do - it arrived at 10:13 this morning. But at least it got here. Is there any way to see what is getting caught in the spam detector? I thought I had turned it off. I can't seem to get emails from my clients but can somehow seem to receive every penis enhancement solicitation ever created
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Tom Reingold
Supporter
Username: Noglider

Post Number: 7079
Registered: 1-2003


Posted on Thursday, May 26, 2005 - 12:20 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I don't know about Verizon's spam catcher. They may or may not have one. And I certainly don't know about what spam catcher runs on your system.

I will, however, reiterate my recommendation to stop using Verizon's email. Tell your correspondents about your spiffy new gmail address and start using it.
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campbell29
Citizen
Username: Campbell29

Post Number: 158
Registered: 4-2002
Posted on Thursday, May 26, 2005 - 3:42 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I gave my client my gmail address - i'll let you know if he can get through.

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