| Author |
Message |
    
Just The Aunt
Supporter
Username: Auntof13
Post Number: 2130
Registered: 1-2004
| | Posted on Tuesday, August 16, 2005 - 10:04 pm: |     |
I'm attempting to run live update for the Norton Antivirus 2005 that came pre loaded on my new laptop.
When one of the updates I was told I needed -(below) will not download. When I try, I get an erro message. Does anyone know how to correct this? Thanks!
Update Symantec Security Software Update
Windows XP 5.1.2600 Service Pack 2
Common Client Core 103.0.4
LiveUpdate was not able to complete this update.
Please contact Technical Support and provide all information displayed on this screen.
For contact information, go to Help->Technical Support from your Symantec product.
The files below could not be updated by LiveUpdate:
-----------------------------------
File: C:\Program Files\Common Files\Symantec Shared\CCLOGIN.DL^
115832 Bytes 8/14/2004 5:16:56 v103.0.1.26. |
upondaroof
Citizen
Username: Upondaroof
Post Number: 287
Registered: 4-2003
| | Posted on Wednesday, August 17, 2005 - 3:36 pm: | |
Reinstall it. |
Case
Citizen
Username: Case
Post Number: 180
Registered: 2-2005
| | Posted on Wednesday, August 17, 2005 - 6:20 pm: | |
Certainly reinstall it, but also use their web-based virus checker... that'll let you know if you've had a problem that compromised your virus software. Its on the symantec website... |
Just The Aunt
Supporter
Username: Auntof13
Post Number: 2136
Registered: 1-2004
| | Posted on Wednesday, August 17, 2005 - 7:28 pm: | |
I went to the website to try to reinstall Norton, but if I do, my three months free turns into 15 days. I've used Norton for years on my computer that's being fixed. I have a paid subscription, through mid 2006; but I decided to keep using Norton 2004 on that computer. I've notice there are some added features on the version pre-loaded on the laptop. If I download the software from the website, will it know I'm supposed to get threee months, or will I only get 15 days? Thanks! |
Network & PC Care
Citizen
Username: Npccare
Post Number: 32
Registered: 5-2005
| | Posted on Thursday, August 18, 2005 - 11:11 am: | |
You can try to install a new version of live update first. That way you will not need to lose your free 3 months.
Go here
ftp://ftp.symantec.com/public/english_us_canada/liveupdate/2.7/
Download and run the file lusetup-lt.exe
This may or may not work, but it is the first place to start. If that doesn't work you will need to fully uninstall Norton. Not through add/remove programs. Norton has specific removal instructions to completly remove it.
Post back here if installing live update works of not. If it doesn't I will find the links you will need. |
TomD
Citizen
Username: Tomd
Post Number: 158
Registered: 5-2005
| | Posted on Thursday, August 18, 2005 - 5:00 pm: | |
You can also try Avast! anti virus. I dumped Norton after years and years. Avast! is free (you just register and they give you a key) and I've found it to be very good. It can be set to watch absolutely everything, web pages, IM, files, you name it.
http://www.avast.com/ |
Closed: New threads not accepted on this page