| Author |
Message |
    
joy
Citizen
Username: Joy
Post Number: 325
Registered: 5-2001
| | Posted on Friday, September 23, 2005 - 8:54 am: |     |
I know I must have done something but I can't figure it out. I'm running XP. I have installed Thunderbird for email. It worked fine up to the begining of this month. Now whenever I try to get mail - the status bar reads - looking up mail.comcast.net and just times out after a while.
I try Outlook Express - times out as well.
I go to another pc - and I can get my mail.
I uninstalled Tbird and reinstalled it.
I confirmed the settings.
I deleted and then added my account.
I think it must be a firewall issue or Nortons - any thoughts as where to start?
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sbenois
Supporter
Username: Sbenois
Post Number: 13833
Registered: 10-2001
| | Posted on Friday, September 23, 2005 - 9:03 am: | |
What do you have in your Account Settings-->Server settings?
mail.comcast.net? Port 110? Anything else checked off? |
joy
Citizen
Username: Joy
Post Number: 326
Registered: 5-2001
| | Posted on Friday, September 23, 2005 - 9:30 am: | |
Yes on the mail.comcast.net and Port 110.
Checked - check for new messages, check for new msg every 10 mins, Auto download new msgs.
Under the advanced button - on the SMTP tab outgoing msg use the following server - smtp.comcast.net:25.
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sbenois
Supporter
Username: Sbenois
Post Number: 13834
Registered: 10-2001
| | Posted on Friday, September 23, 2005 - 9:37 am: | |
Close Thunderbird.
Do a ctrl+alt+del to bring up the Windows Task Manager
Selection the Processes tab
Do you see a process called THUNDE~1.EXE?
If so, end the process and then open Thunderbird again.
Try your mail. |
joy
Citizen
Username: Joy
Post Number: 327
Registered: 5-2001
| | Posted on Friday, September 23, 2005 - 9:47 am: | |
Ok - It won't let me end the process. and now i have 3 thunderbird.exe's listed with diff mem usages.
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sbenois
Supporter
Username: Sbenois
Post Number: 13835
Registered: 10-2001
| | Posted on Friday, September 23, 2005 - 9:51 am: | |
Reboot the computer.
When it comes up and everything is settled, bring up the task manager and see if you have that process listed - it shouldn't be there unless you have thunderbird loading on startup.
If it is autoloaded, seeif you mail works. If it's not autoloaded, start thunderbird and check your mail.
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Tom Reingold
Supporter
Username: Noglider
Post Number: 9534
Registered: 1-2003
| | Posted on Friday, September 23, 2005 - 10:08 am: | |
If sbenois's suggestions don't work, show us the IP configuration. The trick to doing that is a bit cumbersome.
Press the Start button and then "Run...". Then type "cmd" and then press "OK". You will get a so-called dos-prompt window. Type "ipconfig /all > c:\ipconfig.txt" and press enter. Then type "exit" and press enter.
Then upload a file here to MOL. Press the "Upload attachment..." button in MOL and browse to the file called "c:\ipconfig.txt".
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joy
Citizen
Username: Joy
Post Number: 328
Registered: 5-2001
| | Posted on Friday, September 23, 2005 - 10:38 am: | |
It was Norton's.
I turned it off and low and behold - all my email came flooding in!
Ok - so does any one know how to configure Nortons so that this doesn't happen agian?
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joy
Citizen
Username: Joy
Post Number: 329
Registered: 5-2001
| | Posted on Friday, September 23, 2005 - 10:54 am: | |
Ok - just turned on & off the personal firewall option in Nortons - that was it.
Now how do I configure Nortons - if even I really need it - since I can use XP's firewall? |
joy
Citizen
Username: Joy
Post Number: 330
Registered: 5-2001
| | Posted on Friday, September 23, 2005 - 8:39 pm: | |
sorry, almost forgot - thanks for the help |
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