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redY67
Citizen
Username: Redy67

Post Number: 3736
Registered: 2-2003


Posted on Monday, October 10, 2005 - 8:38 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Our IT guy is out today, and when I turned my computer on a message said "If this is a new UPS battery or replaced the battery please click on this button. Do not disregard this message, it is a serious matter" Anyone know what this is?
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Tom Reingold
Supporter
Username: Noglider

Post Number: 9928
Registered: 1-2003


Posted on Monday, October 10, 2005 - 8:54 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

How ominous for it to say "serious matter". It could be that the battery's charge is unexpected. Don't press "that button" so it can continue to diagnose the problem. Do you suppose the battery's charge is lower or higher than the computer expected?

How old is the computer?
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Case
Citizen
Username: Case

Post Number: 339
Registered: 2-2005
Posted on Monday, October 10, 2005 - 9:06 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

The phrase "it is a serious matter" sounds like an internet pop-up ad, to be honest.

A UPS is a separate system from the computer (uninterruptible power supply), it is NOT an integrated part of the PC. I think this is a popup, which may lead to a virus infection.

Ignore the message, close the window. If you've already clicked on it, don't panic - but tell the IT guy about it tomorrow and have him look for recent registry changes. (He'll know).


PS - technically its not a virus, but still... it'll mess up your computer and (probably) force you to see a lot of ridiculous websites during the course of your browsing.
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redY67
Citizen
Username: Redy67

Post Number: 3740
Registered: 2-2003


Posted on Monday, October 10, 2005 - 9:11 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

The message came up, right when I turned on the computer, so I don't think it is a pop up add. I am not panicked about it, our IT guy is (putting it nicely) not the brightest bulb on the tree. I am worried that it could destroy the programs?

And Tom, it is a very old computer.
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Tom Reingold
Supporter
Username: Noglider

Post Number: 9932
Registered: 1-2003


Posted on Monday, October 10, 2005 - 9:23 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I assume you know that batteries eventually lose the ability to hold a charge. This is a laptop, right? See how long it can go between unplugging the power cord and receiving the low-battery warning.
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redY67
Citizen
Username: Redy67

Post Number: 3743
Registered: 2-2003


Posted on Monday, October 10, 2005 - 9:24 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

No, it isn't a laptop, that is why it is so strange!!
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redY67
Citizen
Username: Redy67

Post Number: 3744
Registered: 2-2003


Posted on Monday, October 10, 2005 - 9:33 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Tom, thanks, the IT guy just called and helped me out, :-) I just need to click through the questions.
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Tom Reingold
Supporter
Username: Noglider

Post Number: 9936
Registered: 1-2003


Posted on Monday, October 10, 2005 - 9:41 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Then I guess it's referring to the teeny little battery inside that powers the memory that remembers what hardware is in the computer and keeps track of the time and date. That battery may need replacing. The same thing may happen next time you power down the system and turn it back on.
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Rastro
Citizen
Username: Rastro

Post Number: 1548
Registered: 5-2004


Posted on Monday, October 10, 2005 - 11:47 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

This is a UPS message, probably from a Belkin or APC UPS (possible a part of the power strip the computer is attached to. Modern UPSes have software that resides on the computer that allows the UPS to (gracefully) power down the computer in the event of a power failure.

This typically means that a new battery is needed, or that there is a problem with the power regulation of the unit.

It is not a virus, spyware or adware.
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Rick B
Citizen
Username: Ruck1977

Post Number: 858
Registered: 8-2003
Posted on Monday, October 10, 2005 - 12:33 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

just type 4 8 15 16 23 42 and hit "Execute"

:-)
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Rastro
Citizen
Username: Rastro

Post Number: 1556
Registered: 5-2004


Posted on Monday, October 10, 2005 - 12:34 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

save us all...

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