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Just The Aunt
Supporter
Username: Auntof13

Post Number: 3041
Registered: 1-2004


Posted on Sunday, November 13, 2005 - 7:48 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Looks like the saga of my computer(s) might finally be coming to an end. I now have my computer back, but think I might have been ripped off.

How can I tell the make of the hard drive they replace my old one with? How do I know how many gigabits it is? Speed, and any other specs?

The same with the mother board? How do I determine information about it?

How can I tell if they were new or refurbished?

How can I tell how much RAM is in my computer?

What a nightmare this whole experience has been!

Now comes the fun trying to move information from one computer to the other...
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Earlster
Supporter
Username: Earlster

Post Number: 1384
Registered: 8-2003


Posted on Sunday, November 13, 2005 - 9:16 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Click the start button.
Right click on My Computer.
Select properties.
Select the General Tab. On the bottom is the amount of RAM.

Select the Hardware Tab. Click on Device Manager.
Right click on Disk drives. That should give you your drive.

Motherboard is harder. If you know what you are supposed to have, go to the manufacturer website. They usually have some kind of utility.

You won't be able to see if anything is new or refurbished.
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Gatica
Citizen
Username: Katracho

Post Number: 174
Registered: 11-2002


Posted on Sunday, November 13, 2005 - 9:33 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Yep, what he said.

Also, to find out more detailed specs of your hard disk, you can take a look at the label on the drive. If you are not comfortable opening up your PC's case, then going into the BIOS might be able to tell you what make/model it is. Then, go to the manufacturer's website and look it up.

Usually, if you press the DEL key or one of the F {function keys} will get you into the BIOS. You have to pay attention at the boot-up screen and be very, very quick. This particular procedure changes from manufacturer to manufacturer.
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Rastro
Citizen
Username: Rastro

Post Number: 1767
Registered: 5-2004


Posted on Sunday, November 13, 2005 - 11:49 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Another option is MSINFO. try running "msinfo" at the from Start... Run... box.

Alternatively, you can find it from the help screen of any office application. Help... About <microsoft>... System Info.
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Just The Aunt
Supporter
Username: Auntof13

Post Number: 3049
Registered: 1-2004


Posted on Monday, November 14, 2005 - 5:50 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Ok Earl-
I was able to follow you instructions for everything but how dig the hard drive is.

Gatica and Rastro-
I'm not that fast; so I could see the information. However if I go to the start menu, click on my computer then right click properties i get a graph with this information 9.58 gb /used 97.9 available which adds up to a little over 107.

Anyone know what that means?
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Bailey
Citizen
Username: Baileymac

Post Number: 73
Registered: 3-2005
Posted on Monday, November 14, 2005 - 8:03 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

That means your hard drive is around 100 gigs.. a pretty decent size these days.
Do you know what siae the old drive was?
btw.. how much ram did it show? Do you still think you were ripped off?
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Earlster
Supporter
Username: Earlster

Post Number: 1385
Registered: 8-2003


Posted on Monday, November 14, 2005 - 9:36 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Oops,

when you find the drive in the Device Manager, right click on the drive and select 'Properties'. Under the Volumes tab, click 'Populate'.

If anything seems less, then you expect it to be, post again. Some drives need some 'tricks' to show/use the full capacity. Same for memory.
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Case
Citizen
Username: Case

Post Number: 639
Registered: 2-2005
Posted on Monday, November 14, 2005 - 9:47 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

JTA - please send me a private message. Include a way to get in touch with you, and we'll have this wrapped up in less than an hour.

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