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sac
Supporter
Username: Sac

Post Number: 3019
Registered: 5-2001
Posted on Wednesday, January 11, 2006 - 3:44 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I know that there is a procedure to do this, but I can't recall what it is and I'm trying to help a friend remotely (so I don't have a problem on my own computer to verify the sequence of events that she needs to follow.)

She is seeing an old version of a webpage and can't seem to get the new one to display. (But I see the new one when I look.)
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Tom Reingold
Supporter
Username: Noglider

Post Number: 11900
Registered: 1-2003


Posted on Wednesday, January 11, 2006 - 3:47 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Pull down Tools->Internet Options. You get a pop-up.

In the "General" tab, there are buttons for "Delete Cookies", "Delete Files" and "Clear History".
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Case
Citizen
Username: Case

Post Number: 985
Registered: 2-2005
Posted on Wednesday, January 11, 2006 - 3:53 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

For something a little easier (and flexible), try the following:

http://www.stevengould.org/software/cleanup/

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sac
Supporter
Username: Sac

Post Number: 3020
Registered: 5-2001
Posted on Wednesday, January 11, 2006 - 3:54 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Do you really have to clear out the history and cookies in order to refresh the cache? I always hate doing that because then I have to re-enter a lot of stuff. I thought that there was some particular file somewhere or something like that that you could delete to get the desired result (?)
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Tom Reingold
Supporter
Username: Noglider

Post Number: 11902
Registered: 1-2003


Posted on Wednesday, January 11, 2006 - 3:57 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

I gave you more information than you needed. Sorry. Hit the "Delete Files" button and remember the other buttons for when you need them.

I can't remember the folder where IE keeps these files, but this button ought to do it for you.

And tell your friend to download Opera or Firefox or both!
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gj1
Citizen
Username: Gj1

Post Number: 295
Registered: 11-2003
Posted on Wednesday, January 11, 2006 - 5:00 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Press Alt+F5 while on the page that is not refreshing. This will ignore the cache and reload everything on that page.
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JMF
Citizen
Username: Jmf

Post Number: 224
Registered: 9-2004
Posted on Wednesday, January 11, 2006 - 6:48 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Tom, I believe those files are in the local settings hidden folder.

C:\Documents and Settings\**YourUserName**\Local Settings\Temporary Internet Files

This is at least where you find the most porn when fixing someones computer.
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Gatica™
Citizen
Username: Katracho

Post Number: 230
Registered: 11-2002


Posted on Wednesday, January 11, 2006 - 10:03 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Also, click the following:

- Tools
- Internet Options
- Advanced (scroll all the way down)
- Place a check mark in the box for "Empty Temporary Internet Files when browser is closed"

Upon closing Internet Explorer, this will clear all temporary files that were downloaded during that browsing session. It does not clear cookies.

The first time you do this, it will take a minute or two to clear all the temporary files that have accumulated since you started using IE. It may also save you some hard disk space.
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gj1
Citizen
Username: Gj1

Post Number: 296
Registered: 11-2003
Posted on Wednesday, January 11, 2006 - 10:19 pm:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Oops...I meant to say press Ctrl+F5.
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Case
Citizen
Username: Case

Post Number: 986
Registered: 2-2005
Posted on Thursday, January 12, 2006 - 9:12 am:   Edit PostDelete PostPrint Post   Move Post (Moderator/Admin Only)

Hi guys,

That "cleanup" program can be cusomized to ignore things you'd like to keep (i.e. cookies from 'safe' websites, etc). Its really worth a look.

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