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shh
Citizen
Username: Shh

Post Number: 813
Registered: 5-2001
Posted on Saturday, December 20, 2003 - 6:51 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

is not as easy as it should be!
The camera is a Toshiba PDR-M81 and we had no problems with an older Imac and a Dell Laptop, but can't get it to be recognized on the new Emac.
We need to get holiday cards out soon!
Any suggestions? Apple was no help and we went to the Toshiba website and followed instructions and it still won't work. The camera is less than 2 years old.
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Tom Reingold the prissy-pants
Citizen
Username: Noglider

Post Number: 1475
Registered: 1-2003


Posted on Saturday, December 20, 2003 - 7:59 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

What step are you at? What happens when you try?
Tom Reingold
There is nothing

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shh
Citizen
Username: Shh

Post Number: 814
Registered: 5-2001
Posted on Saturday, December 20, 2003 - 8:58 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Well, Image Expert is loaded and it just won't find the camera, which is connected to a USB port. I am so confused by OSX, I think Image Expert is actually running on System 9.x. I have Apple Talk off. I don't have Photoshop yet, so I can't try to see if it connects in software like that. We have a printer connected and that runs fine, and we also have a floppy drive that's ok (and that runs from the USB port).
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Tom Reingold the prissy-pants
Citizen
Username: Noglider

Post Number: 1479
Registered: 1-2003


Posted on Saturday, December 20, 2003 - 9:21 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

You may be on the right track, thinking that Image Expert is running in the 9.x compatibility box, or whatever it's called. The maker of that software ought to be able to help. Another thing to try, if you can afford it, is to try another program which ought to see the camera. Maybe there are free or cheap ones.
Tom Reingold
There is nothing

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lefty
Citizen
Username: Lefty

Post Number: 19
Registered: 7-2003
Posted on Sunday, December 21, 2003 - 8:55 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

iPhoto should recognize any camera you plug into your mac....it's freeware, and is osx native.
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shh
Citizen
Username: Shh

Post Number: 815
Registered: 5-2001
Posted on Sunday, December 21, 2003 - 1:02 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

We have iPhoto. I tried it yesterday with the camera hooked up. Is there any special extension I need to load for it to work?
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Dave Ross
Supporter
Username: Dave

Post Number: 5984
Registered: 4-1998


Posted on Sunday, December 21, 2003 - 1:07 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

No. iPhoto should start up when you plug the camera in. When it starts, click the import tab at the bottom.
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shh
Citizen
Username: Shh

Post Number: 816
Registered: 5-2001
Posted on Sunday, December 21, 2003 - 1:10 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I have the camera plugged in and I get nothing on the desktop. I took out a floppy drive from this USB port, so it's not that. The camera is on, and it works on our two other computers.
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Tom Reingold the prissy-pants
Citizen
Username: Noglider

Post Number: 1486
Registered: 1-2003


Posted on Sunday, December 21, 2003 - 1:16 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Try replacing the USB cable that your camera uses. Perhaps you can borrow the one that your floppy drive uses, since you know that cable works.
Tom Reingold
There is nothing

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shh
Citizen
Username: Shh

Post Number: 817
Registered: 5-2001
Posted on Sunday, December 21, 2003 - 2:48 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Not the cable. The cable works on two other computers. Husband even tried uninstalling Image Expert, thinking there might be some kind of conflict, but no.
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Dave Ross
Supporter
Username: Dave

Post Number: 5985
Registered: 4-1998


Posted on Sunday, December 21, 2003 - 3:13 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Wonder if it could be a USB 1.1 v. USB 2.0 problem? eMacs have 1.1.
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Brett
Citizen
Username: Bmalibashksa

Post Number: 528
Registered: 7-2003
Posted on Sunday, December 21, 2003 - 3:15 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I love watching Mac users realize that Macs need some type of drivers too.

I'm going to duck for cover now.
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shh
Citizen
Username: Shh

Post Number: 818
Registered: 5-2001
Posted on Sunday, December 21, 2003 - 4:31 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Well, if that's the case then what do I do Dave? The Emac is newer than the Imac and the Imac works, so I don't know if that theory makes sense (though I have no idea what USB the Imac uses).
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Dave Ross
Supporter
Username: Dave

Post Number: 5986
Registered: 4-1998


Posted on Sunday, December 21, 2003 - 7:13 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

iMacs went to fast (2.0) USB in Sept. this year, so that's not the problem. I wonder if you're trying to use the USB port on your keyboard or on the computer itself?
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shh
Citizen
Username: Shh

Post Number: 820
Registered: 5-2001
Posted on Sunday, December 21, 2003 - 7:48 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I've tried both a USB on the computer and one on the keyboard. Nada.
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Dave Ross
Supporter
Username: Dave

Post Number: 5987
Registered: 4-1998


Posted on Sunday, December 21, 2003 - 8:17 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Your camera doesn't appear on the list of supported cameras, which means Toshiba probably hasn't written a driver for it on OS X (http://www.apple.com/iphoto/compatibility/camera.html). Your solution is to start up classic mode (in system prefs panel) and then use whatever software you were using on the iMac.

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shh
Citizen
Username: Shh

Post Number: 821
Registered: 5-2001
Posted on Sunday, December 21, 2003 - 8:36 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I think we already tried that too.

I'll tell my husband to try it AGAIN.

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