| Author |
Message |
    
jrbell
Citizen
Username: Jrbell
Post Number: 30
Registered: 10-2003
| | Posted on Tuesday, January 6, 2004 - 10:03 am: |     |
Is it normal to have to wait more than two months for a tree service to come out and do the work they agreed to do? I went with Defino's based on MOL recommendations... the price was not the cheapest, but they sounded like they know what they're doing... I accepted their quote in November and I'm still waiting for them to remove 4 pine trees and trim an Ash and Maple I have in the back yard... should I be making a stink about this? |
greenetree
Supporter
Username: Greenetree
Post Number: 1941
Registered: 5-2001
| | Posted on Tuesday, January 6, 2004 - 10:07 am: | |
In all fairness, they can't really do it in windy, rainy, snowy weather. It's a dangerous enough job without adding weather conditions. And T-giving on was pretty miserable. Once you hit the holiday week, it's tough to get anyone to do anything that is not an emergency.
OTOH, today is merely cold. I'd think they'd be out there right now. |
Richard O'Connor
Citizen
Username: Roconn
Post Number: 82
Registered: 6-2001
| | Posted on Monday, January 12, 2004 - 8:39 am: | |
Have they come yet?
Richard (ROC)
--Never be afraid to try something new. Remember, amateurs built the ark; professionals built the Titanic.--
--AIM: ROConn |
jrbell
Citizen
Username: Jrbell
Post Number: 32
Registered: 10-2003
| | Posted on Monday, January 12, 2004 - 1:54 pm: | |
Nope. |
Richard O'Connor
Citizen
Username: Roconn
Post Number: 94
Registered: 6-2001
| | Posted on Monday, January 12, 2004 - 4:40 pm: | |
jr ... me thinks its time to call someone else ... lots of good recommendations on here (in another thread) and I can say that Frank's did great work for me.
Richard (ROC)
--Never be afraid to try something new. Remember, amateurs built the ark; professionals built the Titanic.--
--AIM: ROConn |
marken
Citizen
Username: Marken
Post Number: 87
Registered: 4-2003
| | Posted on Monday, January 12, 2004 - 9:34 pm: | |
Bartlett did good work for us, reasonable prices too. They're not just tree trimmers, they're arborists ....
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jfburch
Citizen
Username: Jfburch
Post Number: 1212
Registered: 6-2001
| | Posted on Monday, January 12, 2004 - 9:37 pm: | |
Have you called them to follow up or ask when you'll get scheduled? |
jeanneh
Citizen
Username: Jeanneh
Post Number: 37
Registered: 6-2002
| | Posted on Tuesday, January 13, 2004 - 3:23 pm: | |
I had to follow up with Robert Boettcher (in all fairness it was after that storm the downed many trees), but he came, he was reasonable, and I was happy.
973-467-5543 |
Habanero2
Citizen
Username: Habanero2
Post Number: 20
Registered: 12-2003
| | Posted on Tuesday, January 13, 2004 - 3:45 pm: | |
Try Tree King. They were half the price of our next best quote and they were fast and curteous.
"You kids today have it easy. When I was a kid everything was HUGE. My dad was nearly four times bigger than me. You couldn't even see the tops of counters.... Then gradually everything became smaller until it was the manageable size it is today." |
barbara wilhelm
Citizen
Username: Bartist
Post Number: 100
Registered: 1-2003
| | Posted on Tuesday, January 13, 2004 - 4:11 pm: | |
jrbell,
i am starting to get annoyed myself about how long you have waited for tree service. i agree with habanero2 try tree king. i have used them myself and no complaints. |
jrbell
Citizen
Username: Jrbell
Post Number: 35
Registered: 10-2003
| | Posted on Thursday, January 15, 2004 - 9:59 am: | |
I'd like to apologize for making Defino's look like they take too long. They were one of the companies I got a quote from, but I just checked my contract (it has been sitting in my drawer for two months, so I was a little foggy).... the company I agreed to have do the work was NOT Defino's. I am sure they do great work.
The company I selected was Tree King. Makes me all the more confused given the most recent postings. I was going to call them today to ask for a scheduled date, but I think that given the snow, they'd have every right to laugh at me.
I will follow up with them again (this will be the third time) after the snow clears and if I can't get a scheduled, confirmed date, I'll try Defino's again and also give Robert Boettcher a call.
Will keep you posted... really embarrassed about quoting the wrong company. |
jfburch
Citizen
Username: Jfburch
Post Number: 1227
Registered: 6-2001
| | Posted on Thursday, January 15, 2004 - 1:24 pm: | |
Glad to hear it and thanks for posting the correction. I was pleased with Defino's and hoping something hadn't changed for the worse since I will have more tree work when the budget allows.
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jrbell
Citizen
Username: Jrbell
Post Number: 39
Registered: 10-2003
| | Posted on Thursday, January 22, 2004 - 2:28 pm: | |
Update-- Tree King called (finally) to let me know they plan on coming out to do the tree removal this week, pending weather. They said they would be at the house tomorrow.
If they do make it out and things go well, I'll repost to let folks know. |
jrbell
Citizen
Username: Jrbell
Post Number: 41
Registered: 10-2003
| | Posted on Friday, January 23, 2004 - 1:31 pm: | |
It took them two months to get here, but Tree King showed up today and they did a great job. I had 4 pines removed from the side of the house (conveniently located right over the chimney) and they thinned out the canpoies of all the trees in the back yard... something that hasn't been done in at least 15 years. They also removed a dead limb off a huckleberry tree that was hanging over the electric lines along the back of the yard.
I definitely would have preferred them to come out sooner, but I can't fault them for the quality job they did.
(Also had the Dave the Chimney Sweep out today based on a MOL recommendation... we had 16 years' worth of pine needles clogging up all the chimneys, which was causing a draft problem with my furnace. They cleaned them out and told me I did not need a new terra cotta liner. There are a lot of bad sweeps out there... Dave is not one of them. This guy was great.) |
xavier67
Citizen
Username: Xavier67
Post Number: 331
Registered: 6-2002
| | Posted on Friday, January 23, 2004 - 2:21 pm: | |
What did you do with the pine trees? Or did you have TK just haul them away? |
jrbell
Citizen
Username: Jrbell
Post Number: 43
Registered: 10-2003
| | Posted on Friday, January 23, 2004 - 3:54 pm: | |
Everything disappeared into a wood chipper. Very clean job. |
greenetree
Supporter
Username: Greenetree
Post Number: 1965
Registered: 5-2001
| | Posted on Friday, January 23, 2004 - 4:41 pm: | |
JR- I passed a house this morning on my way to work & Tree King was chopping down very tall pine trees next to the house. I wondered if that was you! |
jrbell
Citizen
Username: Jrbell
Post Number: 44
Registered: 10-2003
| | Posted on Friday, January 23, 2004 - 4:52 pm: | |
If you were on Wyoming, that was me! I think the place looks loads better. I worked from home today to make sure nothing fell through the roof (heard enough about what ROC went through). We're also in the middle of a kitchen renovation and our 10 ft window went in today, so my wife won't recognize the place when she gets home.
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