| Author |
Message |
    
shoshannah
Citizen
Username: Shoshannah
Post Number: 382
Registered: 7-2002
| | Posted on Monday, February 23, 2004 - 7:37 pm: | 
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Whenever I click "send/receive messages", the only messages I receive are the ones I moved to the "deleted files" during the last two days (when the problem began)! Then, while trying to work on the problem through the web-based email center on comcast.net, my monitor crashed! I could still hear my hard drive working. Within 20 minutes, monitor function resumed, but then it happened again! I contacted Comcast tech support, and the techie and I (not that my opinion is meaningful when it comes to these things) concluded that it was a software problem or bug, not an ISP problem. I can't live without email! Help! |
shauna mc
Citizen
Username: Ladymc
Post Number: 20
Registered: 12-2003
| | Posted on Tuesday, February 24, 2004 - 12:23 pm: |
|
Try removing the account and adding it again. This should fix that problem.
Life Is GREAT....get your pc tuned up.
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Joan
Citizen
Username: Joancrystal
Post Number: 2500
Registered: 5-2001
| | Posted on Tuesday, February 24, 2004 - 4:14 pm: |
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In the meantime, you could set up a free e-mail account at AOL, Yahoo, hotmail or the like to use as a back-up until the problem with your Outlook Express is resolved. |
shoshannah
Citizen
Username: Shoshannah
Post Number: 383
Registered: 7-2002
| | Posted on Tuesday, February 24, 2004 - 4:22 pm: |
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Thanks for the good ideas! It turned out to be a "pseudo virus." At least that's what the Comcast guy called it. I must say that everyone I have spoken to at the Comcast tech-help line has been extremely helpful. |
mtierney
Citizen
Username: Mtierney
Post Number: 491
Registered: 3-2001
| | Posted on Tuesday, February 24, 2004 - 10:18 pm: |
|
While on the topic of Comcast and tech help:
How can I clean up my favorites list? There are a number of items I'd like to delete and can't figure out how. I put some stuff into new folders, but I'd like to get rid places I'll probably not refer to again. Thanks |
Phil
Citizen
Username: Barleyrooty
Post Number: 753
Registered: 5-2001
| | Posted on Tuesday, February 24, 2004 - 10:29 pm: |
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If you're using Internet Explorer (I have no idea with Netscape), just choose Favorites on the top menu and then "Organize Favorites" (second option). This gives you a window of your favorites (you can click open the folders) with a delete button.
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mtierney
Citizen
Username: Mtierney
Post Number: 500
Registered: 3-2001
| | Posted on Monday, March 1, 2004 - 5:59 pm: |
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Help! I thought I'd deleted the favorites which were no longer favorites following the instructions given!
They're back!
What am I doing wrong?
I'm using Internet Explorer for Mac. |
scribbler
Citizen
Username: Scribbler
Post Number: 28
Registered: 11-2001
| | Posted on Thursday, March 4, 2004 - 9:37 am: |
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I use IE for Mac also. Make sure you highlight (by clicking on) the entire address as it appears in your "Organize Favorites" listings. Then hit Command - Delete on your keyboard. Works for me. |
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