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Blueandgold
Citizen
Username: Blueandgold

Post Number: 4
Registered: 12-2003
Posted on Wednesday, March 10, 2004 - 4:28 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Hi! Hope someone can help me. I have been struggling with this for weeks.

I have a cable modem connected to a Router that is also connected to a wireless access point. My laptop (Windows XP Professional) has a wireless PC card and doesn't have problems finding the access point and connecting to the router, thus I can access the Internet.

My PC (Windows XP Home) has a wireless adapter connected to the USB port. The PC can see the access point but can not find the router, thus I can not access the Internet. Also, the PC can not identify an IP address. In fact, even if I type in the IP address, I can not access the Internet.

Sometimes I use the lapptop at the same desk where the PC is located, so distance from the access point or router is not the problem. In fact, the PC maintains a stronger signal to the access point which sits on top of the router.

I had read that sometimes there can be problems with wireless connections and Windows XP, but I have not had any success finding the answer.

Please help! I don't want to have wires running throughout my home. Thank a bunch!!
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shauna mc
Citizen
Username: Ladymc

Post Number: 25
Registered: 12-2003
Posted on Wednesday, March 10, 2004 - 4:45 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Have you tried resetting all your equipment?
Life Is GREAT....get your pc tuned up.
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Tom Reingold
Citizen
Username: Noglider

Post Number: 2375
Registered: 1-2003


Posted on Thursday, March 11, 2004 - 9:18 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

On the desktop, do start->run and then type "cmd"

You'll get a window for typing commands. Type "ipconfig /all" and hit enter. What does it say in response?
Tom Reingold the prissy-pants
There is nothing

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Sylad
Citizen
Username: Sylad

Post Number: 443
Registered: 6-2002
Posted on Thursday, March 11, 2004 - 9:38 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Does the desktop have the same security setting for the NIC?
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Blueandgold
Citizen
Username: Blueandgold

Post Number: 5
Registered: 12-2003
Posted on Thursday, March 11, 2004 - 7:16 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

shauna mc - I've reset all of the equipment a few times and no change.

Sylad - I should have mentioned that I'm just a PC novice, so I know just enough to be dangerous! Since I'm using a wireless USB adapter do I need to worry about the NIC? The last time I checked (which has been awhile), I was able to conncet to the Internet using a hardwire connection. Maybe I should check again - which means moving the PC. In any case, how do I check the security settings of the desktop and NIC?

Tom - I'll send you a private line since the response is a long one.

Thanks for all your help! I'm still trying...
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Sylad
Citizen
Username: Sylad

Post Number: 449
Registered: 6-2002
Posted on Thursday, March 11, 2004 - 8:28 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

NIC is a generic term, a Wireless USB adapter is a wireless NIC (network interface card)

Is your net encrypted? If so make sure the USB has the same settings as the router.

What brand is your wireless USB? I have a Belkin I use to connect a MAC to my network and the instructions that came with it were wrong, I had to call Belkin to get it set up correctly.
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sullymw
Citizen
Username: Sullymw

Post Number: 229
Registered: 5-2001
Posted on Thursday, March 11, 2004 - 11:29 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

any encryption on the router? you'd have to match it on the laptop. Are you getting a wireless signal, but no connection?
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sullymw
Citizen
Username: Sullymw

Post Number: 230
Registered: 5-2001
Posted on Thursday, March 11, 2004 - 11:30 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

sorry, I read your message incorrectly...but it still coul dbe an encryption issue
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Blueandgold
Citizen
Username: Blueandgold

Post Number: 7
Registered: 12-2003
Posted on Monday, March 15, 2004 - 7:53 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Sylad, I believe the USB has the same settings as the router. I am using Linksys products. I have called Linksys several time and they have not been able to fix the problem. I think it is a Microsoft XP Home problem. I fear that I will need to pay the outrageous MS technical support fee to resolve my problem. Thanks for the help!

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