Customer assistance for AIM?

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Author Message   sac Citizen Username: Sac Post Number: 836 Registered: 5-2001 Posted on Sunday, June 15, 2003 - 10:34 pm:        My kids and I have IM screennames on AOL Instant Messenger but are not AOL subscribers. Can anyone (perhaps one of you AOL-ers) tell me whether they have a tech support email address or telephone number where I could reach a real person to make an inquiry? I haven't been able to find anything on their webpages or in any of the automated emails I received from them at signup.}   ReallyTrying Citizen Username: Reallytrying Post Number: 92 Registered: 1-2003 Posted on Monday, June 16, 2003 - 10:09 am:        Sac, there's a Help/FAQ link at http://www.aim.com/get_aim/win/latest_win.adp. Try that. Or post your question(s) here; maybe one of us can help.   sac Citizen Username: Sac Post Number: 838 Registered: 5-2001 Posted on Monday, June 16, 2003 - 9:56 pm:        Who do you contact or how do you go about getting a suspended screenname reinstated? It says that it is taken if you try to register it, but it cannot be used anymore.