| Author | Message | ||
     steel Citizen Username: Steel Post Number: 350 Registered: 2-2002 |
Dear Marie, -You may wish to consider contacting the News Record about starting a gossip column. -And all that BEFORE coffee? PS: As regards David becoming a Congressman, I would personaly vote for him in a heart-beat but only after he has served on the TC for as long as he wants and says whatever he wants. Marilyn: All that and no Mayplewood? | ||
| hello Citizen Username: Hello Post Number: 192 Registered: 7-2003 |
ed- as a "real republican," you assumedly support the republican "patriot act" and thus would ask our library and other municipal departments to turn over our once-confidential information to the republican administration in washington. correct? | ||
| Ed May Citizen Username: Edmay Post Number: 1715 Registered: 9-2001  |
Sbenois I will answer TQM Questions 11 and 12 in one fell swoop:Have you quantified the cost of implementing a TQM based government?What metrics will you put in place to determine the ROI? How will you implement TQM principles among a workforce that contains unions?Are there special considerations that must be applied?Will you use contractual incentives?Can you guarantee that vital services won’t be sacrificed as excess is squeezed out? Answer: Total Quality Management is a holistic management approach which involves all levels and functions of an organization in the improvement of processes, and results in greater customer satisfaction. TQM has proven effective in other communities around the country in reducing costs and improving services at the same time. Asking what TQM will “cost” is an understandable but misguided question. Quality does cost – quality pays. Hiring qualified outside consultants and working with them to implement TQM correctly would incur an upfront cost that who be paid back many times over into the future. In Maplewood’s case the town would not need to hire outside consultants, because Joel and I know how to implement TQM, and would serve as mentors to the rest of the township government. Implementing TQM in a partly unionized workforce need not introduce any special problems. I have done it before. Non-unionized and unionized employees like their supervisors and managers naturally have questions about TQM and resistance to change that must be overcome. It is premature to talk about incentives, contractual or otherwise, but they are sometimes used during a TQM implementation. We guarantee that vital services will not be sacrificed on the altar of TQM as waste and inefficiency are eliminated. We also guarantee that there will be set backs and difficulties along the route to success. We will develop metrics for all levels and functions in our town government. These will be developed in concert with the various people throughout the township government and departments. Some useable metrics are already in place. Metrics involve measurements of all types such as speed, timeliness, and turnaround time, output per unit, efficiency, quality of work, etc. I will soon post an example that elaborates on my answers. Keep in mind that TQM / Six Sigma / Lean Thinking or whatever you call it is not rocket science but instead the intelligent application of everyday business and quality tools. TQMaplewood (to coin a phrase) will make the best use of the best ideas from all township workers, supervisors, and managers, and even the Township Committee, and all the various committees and boards, and groups around town, and private citizens. TQM is inclusive but to be successful must be tightly managed. TQM brings with itself tools to help manage, monitor, and continuously improve the various TQM projects. TQM does not mean starting from scratch or throwing out things that work. It is more like building on what works and changing what does not work. There is a lot in the town government that does not work very well, so there is plenty of fertile ground for TQM projects. Maybe the book that the two towns should read is “Lean Six Sigma for Services”. I say the two towns because TQM must also be applied to the School System….. Ed May | ||
| Ed May Citizen Username: Edmay Post Number: 1716 Registered: 9-2001 |
"If Fort Wayne can, why can't we" In 2000 Fort Wayne started using Six Sigma. Three years later it has saved $3,000,000 and improved the services to citizens. Some improvements: Time to fill a pothole down from 80 hours to 10 hours. 23% more fire inspections every year with the same staff ~ average time between inspections reduced from seven months to one month. 35% of engineering projects had cost over runs, down now to 14%. Complaints about tree trimming down 33%. "If Fort Wayne can, why can't we" Ed May | ||
| Ed May Citizen Username: Edmay Post Number: 1717 Registered: 9-2001 |
"If Fort Wayne can, why can't we" In 2000 Fort Wayne started using Six Sigma. Three years later it has saved $3,000,000 and improved the services to citizens. Some improvements: Time to fill a pothole down from 80 hours to 10 hours. 23% more fire inspections every year with the same staff ~ average time between inspections reduced from seven months to one month. 35% of engineering projects had cost over runs, down now to 14%. Complaints about tree trimming down 33%. "If Fort Wayne can, why can't we" Ed May | ||
| Ed May Citizen Username: Edmay Post Number: 1718 Registered: 9-2001 |
Dearest Sbenois, We got cracking in the old think tank and put together some real positions. Hit us with the rest of the 23 questions. Hey Abbott!!!!! Ed May | ||
| sbenois Citizen Username: Sbenois Post Number: 10235 Registered: 10-2001  |
Dearest Hello, As a Democrat I wholeheartedly support the TC NOT getting involved in a discussion on the US Patriot Act. It is not town business. I do hope that the Democrat candidates feel the same way. The last time I checked, none of the candidates is listing Constitutional Law on their resumes for Town Hall. ---> Brought to you by Sbenois Engineering LLC <- Please check out Fringe's Excellent Website: http://hometown.aol.com/njfabian | ||
| Ed May Citizen Username: Edmay Post Number: 1720 Registered: 9-2001 |
Marie Until I see clear evidence to the contrary, I will assume that the "gangs" problem at Columbia High School can be handled by the usual discipline procedures. You had suggested a programmed reval in 2005, which might be a good idea. Please repost that info. Ed May | ||
| Ed May Citizen Username: Edmay Post Number: 1721 Registered: 9-2001 |
Kathy and Ken, Thanks for joining the campaign ~ saw you in front of the Post Office this morning. I started that last Saturday while joel was up on Springfield Avenue. How would you feel about the four of us appearing in front of the PO together so that passersby can ask all four of us questions at the same time? We'll bring the coffee and donuts. Ed May | ||
| Marilyn May Citizen Username: Marilynmay Post Number: 167 Registered: 7-2002 |
They stood in front of the Post office today in the sun (after you were in the RAIN LAST WEEK). Whoop de doo! You hit the IHM garage sale, JG's house, the Cultural Festival, the 1978 Art Event with Joel, the Girard block party with Joel, the Yale Street block party with Joel, and Centanni's with Joel and I and his wife et al. You even peaked into Groove Lily's at the Burdgdorff and cruised Maplewood Avenue. What is next? Will Kenneth and Kathleen actually post on MOL?? Or are they too busy planting lawn signs, putting bumper stickers on cars, and writing big ads for the N-R? I wish there were more debates and candidate forums sooner. Wonder if aneone you met today wants to post ... | ||
| sbenois Citizen Username: Sbenois Post Number: 10236 Registered: 10-2001 |
Dearest Marilyn, Would you and Ed mind if I post the first three pages of my new work: Ed and Joel's Real Republican Reality Romp I am pleased to say that it is going to be an instant classic. ---> Brought to you by Sbenois Engineering LLC <- Please check out Fringe's Excellent Website: http://hometown.aol.com/njfabian | ||
| Marilyn May Citizen Username: Marilynmay Post Number: 168 Registered: 7-2002 |
AMAZING ..A...I ..Y...E .......G .......L .......E .......REAL REPUBLICAN ROMP "an instant classic" ~ coool! | ||
| Joel S. Ziegler Citizen Username: Joelziegler Post Number: 31 Registered: 4-2003  |
Possible Campaign Slogans: VOTE MAY IN NOVEMBER TIPPICANOE AND ZIEGLER TOO ZIEGLER'S THE ONE! BGFOMLTBSTQM! ACTUALLY CONTINUE THE PROGRESS | ||
| ajc Citizen Username: Ajc Post Number: 1885 Registered: 9-2001 |
Dear Ed, Joel, and Marilyn, I totaled the points, and you guys have won the First MOL Fabulous Sbenois Super Q&A Contest. Congratulations! OK, what’s next? | ||
| Joel S. Ziegler Citizen Username: Joelziegler Post Number: 32 Registered: 4-2003 |
I wonder if Sbenois has reckloosed himself from this thread or if he and Stefano are preparing the next set of qesutions!? What even happened to the Republicans that we sounded defeated in the uincontwested primary? The on es with the stranger Names from Missoura or whatknot? If K and K won't engage us on MOL, maybe those guys will? Rite now I am off to Sorrors to hwelp take up the collection a do some siubtitle campaigning. Good luc k at 11 and see youse guys at 2 ish at my place. Wish Myrna was in on Sundays to help me type - hey Dave how do I do spellcheck on this thing? | ||
| sbenois Citizen Username: Sbenois Post Number: 10237 Registered: 10-2001 |
Dearest Joel, It appfealrs thaght yough halfve alreadyee ghane thruoe da cpell czeker! Nse yob! Uqestion 13 for Ed and Jhole: Hough due yous pheel aboutst illiterracy en toughn governmint? ---> Brought to you by Sbenois Engineering LLC <- Please check out Fringe's Excellent Website: http://hometown.aol.com/njfabian | ||
| Ed May Citizen Username: Edmay Post Number: 1728 Registered: 9-2001 |
Sben I cannot help it that I am a complex multi-faceted leaner meaner kindler gentler person with various and sundry interests. I was involved in SOMBI and SOMAS and MAYCON and TT and SIT and NJIT and ISO and TS and BS before I was asked to run for TC on the Republican ticket. The SOMBI event is a real event. It costs $5. The subject is TQM as it relates to small entrepreneurial businesses. All are welcome. Anyone can see Jamie's MOL calendar for details or Dave's SOMBI website (once he updates it). I would be happy to hold a free, no charge, pro-bono lecture or series of lectures about TQM and its role in local government. That is a great idea and I thank you for it. At today's campaign meeting I will discuss this with my brain trust and get back to you with details. Ed May Ed May | ||
| Joan Citizen Username: Joancrystal Post Number: 1952 Registered: 5-2001 |
Ed: You mentioned in one of your above posts that there are a number of inefficiencies in township government which could be improved markedly through the use of TQM. Could you please identify three of them and show how the TQM method could be used to increase inefficency and save taxpayer dollars? | ||
| Dave Ross Supporter Username: Dave Post Number: 5221 Registered: 5-2001  |
S-, Ed planned to do a SOMBI TQM session long before he was an announced candidate. Attacking him for it is unfair. [edited to add: related S post deleted due to S misreading Ed's post] | ||
| ajc Citizen Username: Ajc Post Number: 1888 Registered: 9-2001 |
Now that sounds fair Dave... right "S" ? Hey, maybe we need a Q&A thread of some kind for Democrats? |
